Slow to pan and zoom around the canvas

Here are some things to consider:

  • Make sure you have updated to the most recent version of your browser
  • If you have a lot of frames with Layout Grids enabled, try turning those off
  • If you are working with a particularly large document, try splitting it into multiple documents
  • Close any other files you may have open in other tabs
  • Effects can take a lot of hardware resources to render

You can also check the Console tab in the Developer Tools for errors. Here's how you do that: 

If you're using the Mac or Windows desktop app:

  1. Click Help at the top of your screen
  2. Select Toggle Developer Tools
  3. Choose Console in the Developer Tools window

You can also use the Command + Option + I  (macOS) or Cntrl + Shift + I(Windows/Linux) keyboard shortcut to open the Developer Tools.  These shortcuts work in the Figma desktop or web app.

If you see errors, please copy them and email them to

If you don't see any errors, email us a link to the Figma file in question. Be sure you have enabled view permissions so we can view the file. 

Follow these steps to enable view permissions:

  1. Go to your File Browser
  2. Select the 3 dot menu icon on the file thumbnail
  3. Choose Share
  4. Click to Enable public access, then
  5. Copy shareable link to this file
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