Slow to pan and zoom around the canvas

Here are some things to consider:

  • Make sure you have updated to the most recent version of your browser
  • If you have a lot of frames with Layout Grids enabled, try turning those off
  • If you are working with a particularly large document, try splitting it into multiple documents
  • Close any other files you may have open in other tabs
  • Effects can take a lot of hardware resources to render

You can also check the Console tab in the Developer Tools for errors. Here's how you do that: 

If you're using the Mac or Windows desktop app:

  1. Click Help at the top of your screen
  2. Select Toggle Developer Tools
  3. Choose Console in the Developer Tools window

You can also use the Command + Option + I  (macOS) or Cntrl + Shift + I(Windows/Linux) keyboard shortcut to open the Developer Tools.  These shortcuts work in the Figma desktop or web app.

If you see errors, please copy them and email them to support@figma.com.

If you don't see any errors, email us a link to the Figma file in question. Be sure you have enabled view permissions so we can view the file. 

Follow these steps to enable view permissions:

  1. Go to your File Browser
  2. Select the 3 dot menu icon on the file thumbnail
  3. Choose Share
  4. Click to Enable public access, then
  5. Copy shareable link to this file
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