Their seat type determines whether they are a free or paid user of that product:
- Accounts with viewer or viewer-restricted seats are free. People with these seats can interact with files, but they can’t make any changes. If someone with a viewer seat performs an upgrade action, they automatically switch to a paid seat. People with the viewer-restricted seat can't upgrade without approval from an admin.
- Accounts with a full seat are paid. People with a full seat can edit any files they have permission to edit within their team or organization.
On a paid plan, you can have a mix of free and paid users. For example:
- Person A has a viewer seat in both Figma design and FigJam. They are a free user and won’t show up on your invoice.
- Person B has a full seat in Figma design and a viewer seat in FigJam. You’ll only get charged a subscription fee for this person to use Figma design.
- Person C has a full seat in both Figma design and FigJam. You’ll get charged a subscription fee for this person to use both products.
Note: Seats are different from file permissions. For example, a person with a full seat and
can view permission to a certain file won't be able to make edits to the file until their permission changes to
How free users become paid users
People with a free viewer seat can upgrade to a paid full seat by performing one of the following actions:
- Move a file from their drafts to a team
- Make an edit to a file when it's shared with
can editpermissions (Professional and Organization plans)
- Click Edit file to edit a file (Enterprise plan only)
- Requests to join a team or organization with a Full seat and the request is accepted by an admin
- Join a team that doesn't have any Full seats
- Create a file within a team
Note: An admin can downgrade someone to a viewer-restricted seat at any time.
Manage paid users
You can choose whether someone is a free or paid user at any time by changing their seat type.
We recommend checking to see which users are paid and which are free before the end of your billing cycle. Learn more about managing people's seats: