Failed payments

Every now and then a subscription payment may fail. If a payment fails, Figma will attempt the payment again the next business day. During this time you'll still be able to access your account as normal.

If your payment fails three times, Figma will temporarily restrict your account. During this time you'll only be able to view your files and projects, not edit them.

To unlock your account, you will need to make a successful payment. To force another payment attempt, you can update your payment information.

Once you've made a successful payment, Figma will restore edit access to your account.