Before you start
Who can use this feature
Supported on the Figma Organization plan.
Only Organization Admins can manage an Organization's billing, members, and true-ups.
Every three months, Figma will perform a quarterly true-up to account for any new or upgraded editors. The true-up period lasts four weeks and gives organization admins time to review any new editors.
Four weeks before payment is due, Figma send a notification to the organization's billing contact(s) to let them know they are in the true-up period. This includes details of any new editors.
Figma will send another reminder two weeks before the true-up period ends, then again three days before the invoice is locked and payment is due. At the end of the true-up period, Figma will charge the organization for the total number of new editor seats.
Manage new editors
Throughout the four-week true-up period, organization admins can review the access of any new editors and decide if they need an editor role.
Organization admins can confirm and finalize the invoice and Figma will only charge for the editors you keep.
View and manage new editors from the Members tab of the organization's Admin settings.
- Open the organization workspace in the file browser.
- Select Admin settings in the left sidebar, then select the Members tab.
- There will be a summary of the current true-up, which details the total new FNew design seats and FigJam editor seats, and the expected Invoice total.
- Use the New since last invoice checkbox to filter results to new editors.
View activity and access
To help decide if someone needs to have an editor role, you can review their recent activity. Click next to the editor and select View user activity to open the Recent activity modal.
At the top of the modal view a summary for that member, this includes their profile picture, name, and email address, as well as their current roles across Figma and FigJam.
There are two tabs in this modal:
View a snapshot of their activity to determine their access requirements.
- View the last five events in the member's history. Figma will show the date, description of the activity or event, the team the activity is related to, and the IP address of the user.
- View the date and reason of their upgrade of any new or recently upgraded editors.
- Click the See more activity button to open the activity log with this member selected. Learn more about viewing member activity →
If you view the recent activity for a guest of the organization, you can switch to the Guest access tab to see what resources they have access to.
- View a list of the teams, projects, and files they can access in the organization
- See their current permissions across every resource
- Update their Figma role or FigJam role or remove them from the organization ↓
If the editor role isn't justified, organization admins can update a member's role to viewer-restricted to remove their editor seat. This excludes them from the organization's billing and prevents them from gaining edit access in the organization.
Note: As FigJam is currently in beta, you won't incur any charges for your FigJam editor seats. Figma will notify you when FigJam is coming out of beta.
- Find the member you want to downgrade in the Members tab. You can use the search field to find a specific member.
- In the Figma role column, click Editor and select Viewer - restricted from the menu
- In the FigJam role column, click Editor and select Viewer - restricted:
If you don't want them to have access to the organization at all, you can remove them from the organization. Click and select Remove user to remove them from the organization entirely. Learn how to remove members and guests →
Once you've reviewed any new editors, you can confirm the editor seats to finalize the invoice. Figma will include any editors added after this point in the next quarterly true-up.
Open the organization workspace in the file browser.
Select Admin settings in the left sidebar, then select the Members tab.
Click Confirm and finalize invoice in the true-up summary to lock the invoice.
The Billing tab will show your invoice as being finalized.
There are two ways to pay for an organization, via credit card or invoice. It's only possible to make one payment per invoice, so you need to pay the invoice in full.
- If you pay for your organization via invoice, you have 30 days to pay the invoice.
- If you upgraded to an organization in Figma, Figma will already have your credit card on file and will charge the total due on the true-up date.
Purchase orders are official documents that confirm the quantity and price for products and services. Businesses may require purchase orders for budget approval and tracking purposes.
There isn't a dedicated process for managing purchase orders in the Figma product. You can submit these to Figma and ask to include references to them on your account invoices.
Even if you have your own system for managing purchase orders, please reach out to your account manager or firstname.lastname@example.org to co-ordinate.
Note: You can submit as many purchase orders as you need within a quarter. Figma will only generate one invoice for every true-up.
Payments must be made in full, as it's not possible to apply more than one payment to an invoice.
- Open the organization workspace.
- Select Admin settings > Billing.
- Click the Pay invoice button at the top of the page.Figma will open Stripe, where you can enter credit card details to pay for the invoice.
- Click View Invoice next to the true-up to download a copy of that invoice.