Switch between your Personal and Organization space
This article no longer exists. Learn more about switching between your Personal and Organization space in our Welcome to your Figma Organization article.
This article no longer exists. Learn more about switching between your Personal and Organization space in our Welcome to your Figma Organization article.
Before you start
Who can use this feature
Users on any plan can use email and in-app notifications.
Users with Edit access to a file can create and edit Components.
Only users on Professional plans can use Slack notifications. Users on Starter, Education, or Figma Organization plans cannot use the Slack Integration.
Notifications help keep you in loop with what's happening in your Figma account. Figma will send notifications for the following activity:
You can view and adjust your notification settings across a few different channels.
You can view your Notifications in Figma from the File Browser.
You can find the notification bell next to your name, in the top-left corner of the screen. If you have a new notification, we display a blue dot over the bell:
From the Notification modal, you can view a list of your last 50 notifications. You can also:
Note: It's not possible to disable these type of notifications. We have designed these notifications to be unobtrusive, so you can check these on your own terms.
You can determine if you would like to receive notifications for new comments.
This will alert you via email to any comments collaborators have made on your files.
You can enable or disable these settings at any time:
You will continue to receive emails for any @mentions, even if you have disabled them.
Tip! You can also enable or disable comment notifications by file. Check out our Give Feedback with Comments article for more information.
Connect Slack to your Figma Account using our Slack integration. This allows you to receive notifications in Slack when a team member comments on a project's file.
Note: Only users on Professional plans can use Slack notifications. Users on Starter, Education or Figma Organization Plans cannot use Slack notifications.
Before you Start
Who can use this feature
Users on any plan
Users signing in via Google SSO can't update their name
Your name and avatar make up your identity in Figma.
You can update both your name and avatar from your Account Settings.
Log in to Figma via Google SSO? Your Name, Email Address and Password are set by Google. Learn more about updating your Google SSO settings in our Change your email address and password article.
To change your name for your Figma account:
If you haven't added an avatar, we will identify you by a colored circle with your initials. You can upload an avatar from your computer, so any collaborators know who you are.
Before you start
Who can use this feature
Users on any Figma team or plan.
Your signup method will determine whether you can update your email address and password in Figma.
Your account is how you access Figma. There are three ways to register or authenticate your account in Figma:
Your signup method will determine whether you can update your email address and password in Figma.
Update your Email Address and Password in your account Settings.
When you sign up for Figma via Google SSO, your email address and password will be Managed by Google. This means that you won't be able to update your email address or password in Figma.
If you want to change your. Google email address and/or password, you will need to do this in your Google account. For detailed instructions, follow the Google Support links below:
If your email address and password are "Managed by Google", you won't be able to update them in Figma. To change the email or password on your Figma account, you'll need to switch to logging in via email and password.
You can do this by resetting your password. This will also prevent you from logging in via Google SSO in the future.
To reset your password, you'll need to log out of Figma, or access Figma from another browser.
You can now log in to your Figma account using your email address and new password. If you want to change the email address or password associated with your account, you can do that now.
If you log in to Figma with your company email address and password, your Organization's SAML SSO identity provider will manage your login details.
We recommend contacting your IT department, or an Organization Admin, for help on updating your email address or password there.
Before you start
Who can use this feature
Use Two-factor authentication on any Figma team or plan
You can't configure Two-factor authentication in Figma if you login via Google SSO or SAML SSO
Enable two-factor authentication to add an extra layer of security to your Figma account.
When enabled, you will need to confirm your identity every time you log in to your Figma account:
Two-factor authentication must be set up on each Figma account individually. There isn't currently a way to enable or enforce two-factor authentication across a team or Organization.
Note: If you login to Figma via Google SSO or SAML SSO, you won't be able to enable two-factor in Figma. You will need to enable two-factor or multi-factor authentication with your identity provider instead.
As part of the setup process, you will need to choose a method for authenticating your account. We recommend installing this before you start.
You can authenticate your Figma account using any of the following methods. Click the links below to view installation instructions for each provider:
Enable two-factor authentication in your Figma account settings.
To find your account settings:
From your Account Settings:
Note: When you set up two-factor with SMS, you can also add an authenticator app. When both are enabled, Figma will prompt you to authenticate via the app first. Click the Send me an SMS link to authenticate via SMS instead.
From your Account Settings:
Note: Disable Two-factor authentication by visiting this page and clicking the Disable link. You will need to confirm your password before you can disable Two-factor authentication.
You can remove or reconfigure your two-factor authentication settings at any time.
Manage two-factor authentication in your Figma account settings:
In an Organization? An Organization Admin will need to remove you from the Organization.
Warning: Deleting your account will delete any files you have created using the account. This includes any files in your Drafts, and files you have shared with others. This process can not be reversed.
There are a few things we recommend you do before cancelling your account.
If you have a paid plan, you'll need to cancel your professional subscription before you can delete your account. We also recommend downloading your Figma invoices before cancelling, so you have a copy of these for accounting purposes.
Figma uses a proprietary file format (.fig), which can only be opened in Figma. If you have files and assets that you'd like to keep, you can export these from Figma. Learn how to export assets from Figma →
If you are the owner of any shared resources, we recommend you transfer ownership of these resources. If you don't transfer ownership, Figma will delete these files for you and any collaborators.
Caution: Figma will delete any files that are in your Drafts upon account deletion. If you want to transfer ownership of files in your Drafts, you will also need to move those files to another team.
If you need to delete or cancel your account for any reason, you can do this directly from the Account Settings page.
Request to delete support information: Interactions that you've had with the Figma support team may not be deleted on account deletion. This information may also be available if you create a new account under the same email address. If you'd like us to delete your support requests, please reach out to our support team.
By default, we do not provide refunds for cancelled or unused accounts. We do understand that there are some circumstances that are outside of your control.
Contact Figma's support team via the help icon in the lower right corner, from anywhere in the Figma product or help center. Or, email us at support@figma.com.
Make sure to include a detailed account of any particular issues you're having. This includes any errors you have run into, or limitations experienced. We want to make sure you have the best Figma experience possible.
Learn more about cancellation policy in our Terms of Service →
The General Data Protection Regulation (GDPR), is a European privacy law approved by the European Commission in 2016 that will go into effect May 25th 2018.
The GDPR will replace a prior European Union (EU) privacy directive known as Directive 95/46/EC which has been the basis of European data protection law since 1995.
In a nutshell, GDPR gives EU citizens and residents control over their personal data while simplifying the regulatory environment for international business that takes place in the EU.
GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process.
It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts, it's simply the right thing to do.
GDPR
At Figma, we strongly believe your data privacy is very important and we already have solid security and privacy practices in place. Learn more about security practices at Figma →
Figma complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Learn more in Figma's Privacy Policy →
We are working with our customers to answer any questions and address any concerns regarding how we protect their personal data. Please don’t hesitate to reach out with any questions at support@figma.com.
Want to delete your Figma account? Check out our Delete your Figma account article for more information and step-by-step instructions.