Cancel or downgrade Professional plan
Who can use this feature
Supported on the Professional plan.
Only owners or admins of team can cancel the team's subscription.
Caution: This article covers the process of cancelling a team subscription in Figma. If you don't want to use Figma anymore, you may also wish to delete your Figma account.
Cancel your Professional plan subscription to downgrade to a free Starter team. You'll need to cancel your subscription before you can delete a team on the Professional plan. You can still access your team files and projects until the end of your billing period.
At the end of your billing period, Figma will downgrade your team to a free Starter team. In a Starter team, you can create up to 3 FigJam files and 3 Figma design files with a maximum of 3 pages per design file. You can also invite as many editors or viewers as you want.
If you want to continue using Figma on the free Starter team, we recommend that you use this time to:
- Manage and remove extra projects
- Download copies of your account invoices
- Move files to another team or into your drafts
- Delete your team (if required)
Note: If you have more than 3 files when you're downgraded, Figma will prevent you from being able to edit your files. To edit those files, move them to your drafts or another team. Learn how to move files and projects →
Refund policy
If for any reason you’re unhappy with Figma, please let us know. Contact us via the inside the app, or email support@figma.com. Give us a detailed account of what happened, and we’ll work with you to make sure you have the best experience possible.
Payments for Figma subscriptions with Figma Design and/or FigJam seats are non-refundable unless you live in the E.U. or Turkey, in which case you are eligible for a refund only if you cancel your subscription within 14 days of purchase.
To request a refund, send us an email to support@figma.com and include your country of residence. Figma Terms of Service →
Cancel Professional plan
- From the file browser, find your Professional team in the sidebar and click the Admin Console icon.
- Select the Settings tab.
- In the Plan and billing section, click Cancel plan.
- Figma will ask you for a cancellation reason. Select the most appropriate reason and click Confirm Cancellation.
- Click Finish Cancellation to cancel your plan.
You can still access your files and projects for the remainder of the billing period. At the end of your billing period, Figma will downgrade your team to a free Starter team.
If you have more than one project, Figma will lock your team, which will prevent you from editing your files. To edit those files, you'll need to reorganize your team members, files, and projects so they are under those limits.