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• Add insights with UserTesting

  UserTesting is a comprehensive research solution that helps companies embed customer insights into their digital products and experiences.

  Embedding a UserTesting clip, highlight reel, or session video in FigJam allows you to bring customer feedback into your whiteboard sessions and provide insights to you and your teammates.

  You can use UserTesting to:

  • Access a global network of contributors who can test any experience or join live interview sessions
  • Get feedback on prototypes and designs from UserTesting’s contributor network, customers or sourcing partners
  • Record experiences with automatic transcription, machine learning analysis, aggregate visualizations and collaboration tools
  • Build out an insights repository and establish a broad point-of-view backed up by real customers and mixed methodologies research.

  Try out the UserTesting integration with this FigJam template ->

  Copy link from UserTesting

  1. Open the UserTesting clip, highlight reel or session video which you'd like to embed.
  2. Click the overflow menu to open the share modal. 
  3. Click Copy link at the bottom of the share modal. 

  Learn more about setting security permissions when sharing UserTesting links ->

  Embed UserTesting in FigJam

  

  1. Open a new or existing FigJam file. 
  2. Paste the UserTesting URL where you'd like to embed your clip, highlight reel or video. 

  Note: While you can have multiple UserTesting embeds in a FigJam file, only one can be live at any given time. This is a global FigJam setting that applies to any embed to ensure FigJam continues to run smoothly.

• Analyze engagement with Mixpanel

  Mixpanel is an intuitive interface that helps you quickly analyze user engagement, conversion, and retention, and make collaborative, data-driven decisions.

  You can use Mixpanel to:

  • Answer questions about product usage without the need for SQL
  • Measure average user retention (e.g. what % of new users return within 1 week)
  • Pinpoint where users drop off in critical flows (e.g. onboarding completion)
  • Segment users to dig deeper into key behaviors (e.g. “how often do power users adopt this new feature?”)
  • Build stories around data by adding context alongside metrics

  Try out the Mixpanel integration here using our Weekly Product Check-In template to collaborate around data with your team.

  Note: Support for Safari is currently in progress.

  Embed Mixpanel in a FigJam file

  Embedding a Mixpanel preview in FigJam allows you to bring data into your whiteboarding sessions. File previews are automatically synced with Mixpanel so the latest data changes in Mixpanel will be reflected in FigJam.

  Copy link from Mixpanel

  

  1. Open the Mixpanel board or report you want to embed in a FigJam file.
  2. Copy the URL or click the link icon in the top-right corner.

  Note: To give someone access to Mixpanel, invite them to your organization / project by following these instructions. Mixpanel is not paid by seat so adding users to your Mixpanel plan will not increase your cost.

  Embed Mixpanel in FigJam

  

  1. In a FigJam file, navigate to where you’d like to embed your Mixpanel preview.
  2. Paste the Mixpanel URL link. Figma may ask you to authenticate with Mixpanel to access the file.
  3. Now, anyone who has access to the report in Mixpanel will be able to see it in FigJam.

  Note: While you can have as many Mixpanel embeds you want in a FigJam file, only one can be live at any given time. This is a global FigJam setting that applies to any embed to make sure FigJam continues to run smoothly.