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How does Figma approach content and account moderation?
The Digital Services Act (DSA) is a European law that went into effect on November 16, 2022. The DSA regulates the obligations of digital services, including marketplaces, that act as intermediaries in their role of connecting consumers with goods, services, and content. The main goal of the DSA is to prevent illegal and harmful activities online and reduce the spread of disinformation. Learn more about the Digital Services Act →
At Figma, we share in the goal of fostering safe online environments. To ensure every resource published on the Figma Community meets our guidelines, Figma engages in content and account moderation practices. This article explains how content and accounts on the Figma Community are moderated.
Resources submitted to the Figma Community
Files
All images and text is scanned using automated third-party image recognition services to check for violations of our Acceptable Use Policy (AUP). If there is a definitive match on prohibited content, such as nudity or violence, the content is blocked. If the match is uncertain, the content is reviewed by human experts. Figma does not guarantee that all instances of prohibited content will be caught and blocked.
Users may submit appeals for blocked content by emailing content-reviews@figma.com.
Users may also have options under out-of-court dispute settlement bodies. For more information, see European Union Digital Services Act resolution options →
Plugins and widgets
All plugins and widgets are manually reviewed to ensure they meet minimum required functionality. Although Figma does not specifically look for violations of our AUP, plugins and widgets that fail the manual review will be blocked.
Figma does not guarantee that all plugins and widgets are usable or that plugins and widgets that violate our AUP will be blocked.
Users may submit appeals for blocked content by emailing content-reviews@figma.com.
Users may also have options under out-of-court dispute settlement bodies. For more information, see European Union Digital Services Act resolution options →
Resources published to the Figma Community
After a resource is published to the Figma Community, moderation is primarily handled through user reports. User reports are manually reviewed by human reviewers. For more information on how different types of content are reported and reviewed, see the following articles:
- Copyright & Intellectual Property Policy: For resources that violate someone’s intellectual property
- Figma Community Guidelines: For resources that violate the law, Figma’s AUP, or for any other reason
- Figma’s Code of Conduct: For behavior that happens in Figma spaces, on or offline
Submitting a notice for inappropriate content
If you are a trusted flagger, please identify yourself as such and include a link to where you are publicly listed as a trusted flagger in the notice you provide to Figma so that we can treat your notice appropriately.
If you wish to submit a notice anonymously, we recommend using a temporary email account that is not associated with your Figma account. Please note that if you do report a resource anonymously, you must provide Figma with additional information sufficient to verify the complaint in your report.
What to do if your content is removed
If you believe your content was taken down in error, you may email us at content-reviews@figma.com within six months of the takedown.
To appeal content removal due to a trademark or copyright takedown, follow the process outline in Figma’s Copyright & Intellectual Property Policy.
When submitting your appeal, please provide us with details about the resource, including the date it was taken down and information to show that it did not violate our terms of service.
What to do if your account is restricted or blocked
It is Figma’s policy to restrict or block the accounts of users who repeatedly or seriously violate our terms of service, or whom provide Figma with improper or false notices.
If you believe your account was restricted or blocked in error, you may email us at content-reviews@figma.com within six months of the action to appeal the decision. Please provide us with sufficient information to show that your account did not warrant being restricted or blocked.