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• Manage organization members and guests

  Before you start

  Who can use this feature

  Supported on Figma Organization plan.

  Only organization admins can manage members and guests in an organization.

  Organization admins can manage members and guests in the organization's Admin settings.

  1. Open Figma in the organization workspace.
  2. Select Admin settings in the sidebar.
  3. Select Members at the top of the screen.

  Watch this video tour of the members tab or Explore members tab ↓ below:

  Explore members tab

  The Members tab is where you keep track of everyone in your organization. You can view guest activity and and manage access, review and confirm editors for the quarterly true-up, and manage users in bulk.

  

  • A

    Sort and filter results

    Refine the members tab for the task at hand.

    • Use the search field to find a specific member or guest.
    • Check the New since last invoice box to filter results to any new editors since the organization's last true-up. See the date they were upgraded under each editor role.
    • Filter results to a specific Account type. For example: select guest to view every guest in the organization, review their activity and access, then adjust or remove if necessary.
    • Filter results by Figma design role or FigJam role to identify anyone with an editor role in the organization. Sort on the Last edit column to see who still needs edit access.
    • If you have configured SCIM, you can sort members based on your SCIM member data, like department or cost center. Learn more about SCIM member data →
    • Click Request full CSV to get a copy of all member and guest information. This includes more member data including job title, date added, and any teams.
  • B

    View members

    Anyone with a email address that matches an organization's domain is a member. Anyone with an external email address is a guest.

    • View the name, avatar, and email address for everyone in the organization. Click on the member's email address to copy it to your clipboard.

    • Identify guests and other organization admins by the respective badges. It's not possible to make guests actual members of the organization, unless you give them a company email. Admins can grant and revoke admin access to other members.

    • See how recently the member or guests interacted with the organization:

      Last edit: The last date and time the user took an edit action on a Figma file in the Organization space. This includes files in a user's drafts.

      Last active: The last time they performed an action in Figma. For example: moving or renaming a file, publishing a library, etc. This is not their last login date.

    Note: Members that are Pending have been provisioned to Figma via SAML SSO, but haven't logged in to Figma via SAML SSO yet. They will need to log in via SAML SSO to show up here as members.

  • C

    Manage Figma design and FigJam roles

    FigJam is free for all of 2021! As FigJam is currently in beta, you won't incur any charges for FigJam editor seats. Learn more about FigJam billing →

    Organization admins can view and manage the Figma design role and FigJam role for each member or guest.

    Their role determines the highest level of access they can gain on that product, and if they're included in the organization's subscription.

    People can have editor roles on both Figma design and FigJam, or an editor role on just one product. Roles in an organization →

    • Figma will show a NEW badge for any recently upgraded members or guests.
    • View the date they were upgraded to an editor role on each product.
    • Hover over the date to see how they were upgraded. Learn more about role upgrades →
  • D

    Apply bulk actions

    Use the checkboxes next to each member to select members and apply actions in bulk. You can perform any of the following actions in bulk:

    • Change role to upgrade or downgrade members or guest in bulks
    • Copy emails to your clipboard
    • Grant admin access to selected members and guests
    • Remove users from the organization

  View activity and access

  Organization admins can view member activity and guest access to determine who needs to have access to the organization.

  View access

  Click next to the member and select See edit access to open the access modal.

  At the top of the modal view a summary for that member, this includes their profile picture, name, and email address, as well as their current access within the organization.

  There are two tabs in this modal:

  

  • A

    Recent activity

    View a snapshot of a member's activity to determine whether they need edit access to the organization.

    • View the last five events in the member's history. Figma will show the date, description of the activity or event, the team thee activity is related to, and the IP address of the user.
    • View the date and reason of their upgrade of any new or recently upgraded editors.
    • Click the See more activity button to open the Activity log with this member selected. Learn more about viewing member activity →
  • B

    Guest access

    If you're viewing recent activity for a guest, you can switch to the Guest access tab. This lets you see exactly which files and projects they currently have access to.

    • View a list of the teams, projects, and files they can access in the organization
    • See their current permissions across every resource

  Adjust access

  Once you've determined whether they need access, or what level of access they need, you can update their access.

  Update roles

  FigJam is free for all of 2021! As FigJam is currently in beta, you won't incur any charges for FigJam editor seats. Learn more about FigJam billing →

  Figma has two products: Figma design and FigJam. These products appear as different file types in Figma.

  A person's role determines the highest level of access they can gain on that product, and if they're included in the organization's subscription. People can have editor roles on both Figma design and FigJam, or an editor role on just one product. Roles in an organization →

  The organization's subscription depends on how many editors seats the organization has for each product. FigJam and Figma design have separate pricing, but you'll be billed for both on the same invoice.

  Organization admins can view and manage the Figma design role and FigJam role for each member or guest.

  People can have editor roles on both Figma design and FigJam, or an editor role on just one product. The organization's subscription depends on how many editors seats you have for each product.

  Update the Figma design role and FigJam role for each member or guest:

  1. Use the search field to find the member or guest.
  2. Click their Figma design role and choose the options:
     
     • Select Editor to upgrade them to an editor role and include them as a Figma design seat in the organization's next true-up. This allows them to gain edit access to Figma design files.
     • Select Viewer - restricted to remove them from the organization's billing. This also prevents them from gaining edit access to any Figma design files in the organization. Only an organization admin can upgrade their access.
  3. Click their FigJam role .
     • Select Editor to upgrade them to an editor role and include them as a FigJam seat in the organization's next true-up. This allows them to gain edit access to FigJam files.
     • Select Viewer - restricted to remove them from the organization's billing. This also prevents them from gaining edit access to any FigJam files in the organization. Only an organization admin can upgrade their access.

  Note: Updating someone's role won't update their existing permissions on any files, projects, or teams. You can still control a member's access to each team individually.

  If they have can edit permissions on teams, they may be able to perform some actions. Learn more about roles in an organization →

  Remove from the organization

  Remove members or guests to immediately revoke their access from the organization. This prevents them from accessing any teams, files, projects, or libraries in the organization.

  There are a few things we recommend doing before you remove a member, including assigning ownership of any teams, projects, or files. Learn how to remove members and guests →

  Grant admin access

  Organization admins are members with extra administrative rights within the organization. They can view and adjust member and guest roles, view and manage the organization's billing, and adjust organization-wide settings.

  You can only make a member an admin, it's not possible to give a guest of the organization admin access. Members have an email address that matches an organization domain.

  Grant a member admin access to upgrade them to an organization admin.

  1. Click the next to the member.
  2. Select Grant admin access from the options.

  View only admins

  If you have admins that don't need edit access to teams and files, you can update their role to viewer-restricted. This will allow them to manage aspects of the organization without being included in the organization's billing.

  1. Use the search field to find the admin.
  2. In the Figma role column, click and select Viewer - restricted to remove their editor seat on Figma:
  3. In the FigJam role column, click and select Viewer - restricted to remove their editor seat on FigJam: 

  Learn what admins can and can't do →

• Manage organization role upgrades

  Before you start

  Who can use this feature

  Supported on the Figma Organization plan

  Everyone who interacts with an organization has an account type and a role. In this article, we are focusing on making changes to a member or guest's role.

  Note: You can have any combination of account type and role in an organization, like an admin with a viewer-restricted role, or a guest with an editor role. Learn more about roles and account types →

  Upgrade member or guest roles

  Organization admins can make changes to a person's role at any time in the organization's admin settings.

  • Viewers can perform some actions within the organization. They can upgrade themselves to a paid editor role by performing an upgrade action.
  • Viewer-restricted members and guest can only be upgraded to a paid editor role by an organization admin. Figma will prompt a viewer-restricted member or guest to request an upgrade → if they attempt an upgrade action.

  There are a few ways a member or guest's role can be assigned or upgraded:

  • A

    Existing permissions

    When you upgrade existing teams to the Figma Organization plan, Figma will assign roles based on existing permissions.

    • Members or guests with can edit permissions on a team (or file) will get an editor role in the organization.
    • Members or guests with can view permissions on a team (or file) will get a viewer role in the organization.
  • B

    When invited or added to the organization

    When you add people to your organization via domain capture or manual invitation, Figma will give them a provisional viewer role. Organization admins can update a member's role after you add them to the organization.

  • C

    Provision users with SAML and SCIM

    If you use SAML SSO with Figma, you can provision member roles and cost centers using SCIM.

  • D

    Share files from drafts

    Viewers can upgrade to paid editor roles by sharing a file from their drafts with a member or guest of the organization. The file has to be in the organization space and not an external team.

    This upgrade action applies to inviting a collaborator via the file's share modal, or sharing an edit link to a file.

  • E

    Perform an edit action

    Figma will upgrade a viewer to a paid editor role if they open an organization file and click Edit file to gain edit access.

    This will only apply if the link sharing settings for that file is set to can edit.

  • F

    Join teams as an editor

    Viewers can request to join closed teams in the organization. As part of that process, they can request either can view or can edit access.

    If a team admin accepts their request to join with edit permissions, Figma will upgrade them to a paid editor role in the organization.

  • G

    Join a team without editors

    If a viewer joins an existing team in the organization, which doesn't have any editors or admins in it, they can get edit access by claiming ownership of that team. 

  Note: It's possible for a member to have edit permissions on a team, but still have a viewer role in the organization. Figma will only include them in the organization's billing once they take an edit action on a file. This includes the Edit file action mentioned above.

  Upgrade requests

  Figma will prompt a viewer-restricted member or guest to request an upgrade → if they attempt an upgrade action. As part of this process, they can choose which admins in the organization they want to send their request to.

  Figma will send an email to the selected admins who can approve or deny the request:

  • Select Approve request to upgrade them to a paid editor role
  • Select Decline request to refuse the request and keep them as viewer-restricted members

  

  Manage upgrades

  Figma will include any new editors in the organization's quarterly true-up. Organization admins can view and manage new editors in the organization's admin settings.

  1. From the file browser, click Admin settings under the organization's name.

  2. Select Members at the top of the page.

  3. Check the New since last invoice box to filter results to only new editors.

  4. Click the to open the Recent activity modal.

     • View the last five events in the member's history. Figma will show the date, description of the activity or event, the team the activity is related to, and the IP address of the user.
     • View the date, reason, and related member for any recently upgraded editors.
     • Click the See more activity button to open the Activity log with this member selected. Learn more about viewing member activity →

     

  5. From here you can take further action:

     • View recent activity: click and select View user activity.
     • Downgrade a member: click Editor and select Viewer - restricted.
     • Remove a member: click and select Remove user.
• Add organization members or guests

  Who can use this feature

  Supported on the Organization plan

  There are a few ways to add members and guests to an organization:

  • Domain capture: all Figma accounts with company emails are added to the organization
  • Invite members or guests to teams, projects, or files
  • Add members to the organization
  • Add members to your identity provider (SAML SSO)

  Some methods are only available to members of the organization and not guests.

  	Members	Guests	Initial role
  Domain capture	✓	✕	Viewer only
  Add to the organization	✓	✕	Viewer only
  SAML SSO	✓	✕	Viewer only
  Invite to team, project, or file	✓	✓	Viewer or editor

  Members have an email address that matches any of the organization's domains. Members can access shared resources in the organization, including teams, fonts, libraries, and plugins.

  Guests are external users with an email address outside the organization. They can be contractors, agencies, clients, or external collaborators with external email addresses. Guests can only access the resources you explicitly invite them to.

  Roles and account types →

  Domain capture

  Domain capture makes sure anyone with a Figma account and a company email is included in the organization. This applies to anyone with any existing Figma account, as well as anyone who creates a new Figma account using their company email.

  When domain capture is on, you can still invite members to teams, projects, or files in the organization. Members can join the organization by accepting the invitation. If they don't have an account, Figma will make sure any account they create is part of the organization.

  Invite to teams, projects, or files

  Invite a member or guest to a file, project, or team to add them to your organization. Any member or guest can invite someone to a resource at or below their permission level.

  For example: someone with view access can only invite others with view access. Someone with edit access can invite someone with view or edit access.

  • Invite collaborators to a team
  • Invite someone to a project
  • Invite a collaborator to a file

  Note: Anyone you invite with can edit access is included in the organization's billing. Learn more about adding editors in a quarterly true-up →

  Add to the organization

  Organization admins can also add members to the organization in the Members tab. You can't invite guests to the entire organization, but you can invite them to specific teams, projects, or files.

  Figma will give everyone you invite via this process a provisional viewer role. You can update their access to viewer restricted or editor once Figma shows them in the Members tab.

  1. Select Admin settings in the sidebar.
  2. Select the Members tab.
  3. Click Invite member to open the invite modal.
  4. Enter the member's company email address and click Send Invite.
  5. Figma will send an email to the member's email address. Click the link in the email to join the organization.

  Add to identity provider (SAML SSO)

  If you have configured SAML SSO in your organization, you can add members to your identity provider. When added to your identity provider, Figma will create a provisional account for them.

  The third-party documentation below has detailed instructions on how to add members to your identity provider:

  • Azure Active Directory (external link)
  • OneLogin (external link)
  • Okta (external link)
  • Google (external link)
• Remove organization members and guests

  Before you start

  Who can use this feature

  Supported on the Organization plan.

  Only organization admins can remove members and guests from the organization.

  Remove members to immediately revoke their access from the organization. This prevents them from accessing any teams, files, projects, or libraries in the organization.

  What to expect

  When you're part of an organization, members and guests access the organization through a dedication organization workspace. They also have an external teams space, which includes any teams and drafts outside of the organization. Learn more about workspaces →

  Organization workspace

  Anything within the organization space is the organization's intellectual property, this includes a member or guest's drafts.

  When you remove a member from the organization, Figma moves their drafts in the organization workspace to the Shared projects folder.

  This locks files and projects for any collaborators with access to them. Admins will need to assign new owners to those resources before collaborators can continue to edit them. View and manage shared projects ↓

  External teams

  Guests can still access their Figma account outside the organization workspace. This includes any other teams or organizations they're part of.

  What happens to teams and drafts in a member's External teams workspace will depend on your organization's domain capture and SAML SSO settings.

  • Domain capture on: Members will no longer have access to the Figma account under their company email. They will lose access to their drafts and any teams, files, and projects in their External teams workspace.
  • Domain capture off: Figma detaches the user's email address from the organization. This allows them to keep the account registered under their company email. They can still access any drafts, teams, and projects in their external teams workspace.

  Remove users

  • 1

    Transfer teams, files and projects

    Transfer ownership of the member's teams, files and projects, before you remove them. If you don't, Figma will transfer ownership to a team admin or an editor on a file or project.

    • Change the owner of a team
    • Transfer ownership of files or projects

    Note: If there are no other admins or editors on those teams, files, or projects, those resources won't have an owner. Organization admins can claim ownership of a team, once they have ownership of the team they can claim and manage any projects.

  • 2a

    Remove members from Figma

    Organization admins can remove the member from the organization's Admin settings.

    1. In the sidebar, navigate to Admin settings > Members.
    2. Use the search field to find the member or guest.
    3. Click and select Remove.
    4. Check the box next to I understand that this action isn't reversible and click Remove member.
  • 2b

    Remove via SAML SSO or Google SSO

    If your organization members are configured via SAML SSO, you will also need to remove the user from your identity provider.

    This isn't something that we can help you with directly, but we've rounded up some documentation from our supported providers below.

    • Azure: Add or Delete Users in Azure Active Directory (third-party documentation)
    • OneLogin: Suspending or Deleting Users in OneLogin (third-party documentation)
    • Okta: Deactivate and delete users accounts (third-party documentation)
    • GSuite: Delete a user from your organization (third-party documentation)

    Note: If you remove or de-provision a user via your identity provider, this may prevent them from accessing their external teams workspace.

  • 3

    View and manage shared projects

    You'll need to move the folder to a team before you can access the files within it. Once you have access to the project, you can assign ownership to another team or member.

    1. Open Figma in the file browser and select Shared projects in the sidebar.
    2. Find the member's drafts you want to manage. It will look something like Name's (email@address.com) Deleted Drafts
    3. You'll need to move the folder to a team before you can access the files within it. Click on the folder name and select Add to favorites from the options.
    4. Figma will add the project to the sidebar. Click and hold on the folder in the file browser and drag it to a new team.

    Learn more about managing projects →