Cancel your Professional plan subscription

Cancelling your Professional plan subscription will downgrade your team to the free Starter plan. Here are a few things to keep in mind before you downgrade:

• File limit: On the Starter plan, your team can have three FigJam files and three Figma Design files with a maximum of three pages per design file. You can invite as many people as you want to view or edit these files. If you have more than the allowed number of files in your team when you downgrade, Figma will prevent you from being able to edit your files. To keep editing those files, move them to your drafts or another team. Learn more about moving files →
• Project limit: On a Starter plan, your team will have one project. If your team has more than one project when you downgrade, Figma will lock your team and prevent you from editing your files. To keep editing, you'll need to reorganize your files and projects so they are under those limits. Learn more about moving projects and moving files →

If you want to continue using Figma on the free Starter team, we recommend that you do the following:

• Move up to three Figma Design and three FigJam files into one project
• Remove extra projects
• Move files to another team or to your drafts
• Download copies of your account invoices

If you want to delete your team, you’ll need to cancel your Professional plan subscription first.

Cancel your Professional plan subscription

1. Using the browser or Figma desktop app, locate the Professional team in the file browser sidebar.
2. Click Admin.
3. Select the Settings tab.
4. In the Plan section, click Cancel plan.
5. Figma will ask you for a cancellation reason. Select the most appropriate reason and click Cancel plan.

At the end of your billing period, Figma will downgrade your team to a free Starter team. You’ll have access to all Professional plan features until the end of the current billing period.

Refund policy

Payments for Figma subscriptions are non-refundable.

With that said, if for any reason you’re unhappy with Figma, please let us know. Contact us via the inside of Figma, or submit a request through our contact form. Give us a detailed account of what happened and we’ll work with you to make sure you have the best experience possible.

See more in Figma's Terms of Service.