Related Videos

• Billing in Figma

  Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD. Learn more about Figma's teams and plans and Terms of Service.

  Professional teams

  Anyone can create a free Figma account and collaborate with others in their drafts. Teams give you access to a dedicated workspace where you can create files and projects. Use teams to collaborate with others, or to structure and organize your own work.

  • Upgrade to a Professional team →
  • Manage billing on the Professional plan →
  • Guide to team administration →

  Figma Organizations

  Unlike Professional teams, Figma bills organizations as a whole. This allows members to contribute to more than one team, while making sure you only pay for each member once.

  Learn more about billing for organizations:

  • Upgrade to Figma Organization →
  • Manage billing in an organization →

  Taxes

  At the moment, Figma only collects sales tax in:

  • Russia
  • Selected states in the United States

  If your billing address is outside of those countries you will not see any tax on your invoices.

  Note: Prices shown on the Figma website are in $USD and do not include tax. Figma will calculate tax based on your shipping address, then charge and collect tax on your invoices.

  United States

  As of April 1, 2020 state-based sales taxes are being charged and collected in the following states. If your state is not listed, you will not see any tax on your invoices.

  • Texas, TX
  • Washington, WA
  • Massachusetts, MA
  • New York, NY
  • Ohio, OH
  • Pennsylvania, PA
  • Utah, UT
  • Washington, DC (from January 1, 2021)
  • Tennessee, TN (from January 1, 2021)
  • Arizona, AZ (from January 1, 2021)

  Tax exempt? If your company is tax exempt you can ask Figma to remove tax from your invoices. Please send your current and signed tax exemption certificate to invoices@figma.com.

  Russia

  As of April 1, 2020, Figma will charge and collect VAT of 20% if your billing address is in Russia.

  There isn't currently a field for your Tax Identification Number (TIN) in Figma. Send an email to support@figma.com to ask Figma to add your TIN to your Figma invoices.

  Rest of the world

  Figma is not currently registered to collect or charge any sales taxes in any other locations outside of the United States and Russia.

  This applies to any of the following taxes:

  • Sales tax
  • Goods and services tax (GST)
  • Value-added tax (VAT)
  • Foreign contractor tax (FCT)

  Figma for educators

  Education teams allow you to access all the functionality of our Professional team, without the cost. Learn how to verify your status for a free Education team →

• Plans and teams in Figma

  Before we get started, let's cover some terminology we'll be using in this article:

  Account: Your account is how you access Figma. You can register an account with an email address and password, or via one of our Single Sign On methods (SSO). You can manage any global settings in your account, as well as any teams you're a member of. An account can only be associated with one email at a time.

  Team: Teams give you access to a dedicated workspace where you can create files and projects. You can use teams to collaborate with others, or to structure and organize your own work. There are three types of teams available in Figma.

  Subscription: Your subscription is how you pay for Figma. You will only need a subscription if you are signed up for one of Figma's paid plans. You can choose between a monthly or annual subscription. Subscriptions auto-renew, but you can cancel at any time.

  Plan: You will select a plan as part of your subscription. Your plan lets us know how much to charge you each month. Figma currently has two paid plans: a Professional team or a Figma Organization.

  Billing: There are a few ways we use the term billing:

  • To explain the general process of collecting and managing payments for a subscription.
  • To explain aspects of your subscription, like your billing details, billing date, or billing contact.
  • Within Figma, we use the label Billing to identify areas of your account where you can view and manage your subscription, billing details, and invoices.

  Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD.

  Account

  Anyone can sign up for a Figma account. Your account gives you access to everything in Figma, including the File Browser, Editor, and the Figma Community.

  There are global settings that apply to your entire account, including:

  • Your name, avatar, email address, and password
  • Your activity within your Organization or across your teams
  • Community profile
  • Notification preferences
  • Personal access tokens for third-party integrations
  • Connected applications
  • Two-factor authentication
  • Enable Style and Component libraries in your Drafts
  • Add local fonts via Figma Font Helper

  Create a free Figma account to:

  • Collaborate with others on files in your Drafts
  • Install plugins and and run them in files
  • Explore, view, and duplicate files from the Figma Community

  When you create or join teams, you will access them through the File Browser in your account.

  Teams

  Teams give you access to a dedicated workspace where you can create files and projects. You can use teams to collaborate with others, or to structure and organize your own work.

  There are three different types of teams available. The best team for you will depend on your context, and what features or functionality you need.

  You can create or join multiple team within your Figma account. Figma will manage the subscriptions for each team separately.

  Starter team

  Starter teams are good for:

  ⚡ Organizing files within projects
  ⚡ Working on personal projects or share within small groups
  ⚡ Getting a feel for collaboration in Figma

  Features

  You can invite as many Viewers, and create as many files as you need.

  Starter teams have a few limitations:

  • Add no more than 2 Editors
  • Create a total of 3 projects
  • Files have a version history limit of 30 Days
  • Only share Styles to Team Library (not Components)

  We don't impose any limitations around the kind of work you can create in a Starter team. You can use Starter teams for personal or business purposes.

  Subscription

  Starter teams are free, so you won't need a subscription to create one.

  Reached the limits of a Starter team, or want to access more of Figma? Upgrade to a Professional team subscription.

  Education team

  Education teams are good for:

  ⚡ Both students and educators
  ⚡ Anyone in a classroom environment
  ⚡ Institutions dedicated to learning, skill-development, and/or research

  Features

  Education teams allow you to access to all of the functionality of a Professional team:

  • Unlimited files and Viewers
  • Unlimited version history
  • Unlimited projects
  • Share both Styles and Components with Team Library
  • Receive comment notifications in Slack with our Slack Integration
  • Create Invite-only or View-only Projects with Advanced Project Permissions

  Members of Education teams are also eligible to join Figma's Education Community groups. Visit figma.com/education to learn more.

  Subscription

  Education teams allow you to access all the functionality of a Professional team, for free. This allows students and educators in any structured learning environment to collaborate.

  Any Editors on an Education team must verify their email address and Education status before they can start collaborating. It's not possible to have a mix of paid Professional and free Education members in a team.

  To create a free Education team, you will need to Verify your Education status. Learn more about our criteria for Education teams.

  Professional team

  Professional teams are good for:

  ⚡ Teams with a number of designers or contributors
  ⚡ Creating and sharing design systems within a team
  ⚡ Companies that are designing for multiple products

  Features

  Professional teams allow you to access:

  • Unlimited files and viewers
  • Unlimited version history
  • Unlimited projects
  • Share Styles and Components with Team Library
  • Receive comment notifications in Slack with our Slack Integration
  • Create invite-only or view-only projects with advanced project permissions

  Subscription

  Figma bases a team's subscription on how many Editors or Admins there are on the team. Viewers aren't included in a team's subscription, so you can add as many as you need.

  Figma will bill the entire team together as a single payment. You can only pay for your Figma subscription by credit card (via Stripe).

  Due to volume, we cannot process contracts, forms or purchase orders for Professional teams. View Figma's pricing for Professional teams →

  Caution: You'll only have access to paid features on teams you have upgraded. If you are an Editor on one Professional team, this won't give you access to paid features in your other teams.

  When you upgrade to a Professional team, your subscription is tied to that specific team, not to your Figma account as a whole. This allows you to have other free and paid teams in your account.

  Figma Organization

  Figma Organizations are good for:

  ⚡ Companies that need advanced access and administration controls
  ⚡ Large companies that need to share resources across multiple teams
  ⚡ Multi-nationals with distributed teams

  A Figma Organization goes beyond the team setup we described above. Instead of a single workspace for a team, you have a dedicated "Organization space".

  Everything in the Organization space is owned by the Organization. This includes files from individual's Drafts and every team within the Organization.

  Alongside the Organization space, you will have a personal space. The personal space is where you'll find your Starter, Eduction or Professional teams that aren't in the Organization.

  For most members, their Figma account will be linked to a company email address. Collaborators without company emails can still join specific resources in the Organization as Guests. This is perfect for external contractors.

  Members can create as many teams as they need in an Organization. Any team you create in the Organization space will have access to the features of a Professional team, as well as some extras.

  As members can join many teams, Organization subscriptions are billed as a whole. Anyone with can edit access to a team, project, or file outside their drafts is included in the Organization's billing.

  Features

  In addition to the features available in a Professional team, Figma Organizations also have:

  • 24/7 prioritized Figma Support
  • Unlimited teams with different levels of access
  • Protect company intellectual property (IP) through draft and file ownership
  • Add all your members via domain capture or create separate Organizations for distributed teams
  • Enforced company single sign-on (SSO)
  • Member provisioning via OneLogin, Okta or Azure Active Directory
  • View detailed member history with activity logs
  • Share design systems with Organization-wide libraries
  • Share fonts in teams and across the Organization
  • Centralized Organization billing: pay for each member once
  • Advanced privacy settings with roles and account types
  • Advanced system controls and administration

  Subscription

  Unlike Professional teams, Figma bills Organizations as a whole. This allows members to contribute to more than one team, while making sure you only pay for each member once.

  Organizations are billed on an annual subscription. Figma bases your Annual Subscription on the total number of Editors - or seats - that you need.

  We expect that the total number of Editors may change throughout the Billing period. You can pay for any extra seats you need via the quarterly true-up process.

  View Figma's pricing page for organizations →

  Note: Figma doesnn't currently offer discounts for not-for-profit projects or organizations.

• Upgrade to a Professional team

  Before you start

  Who can use this feature

  Users on a Starter or Education team can upgrade to a Professional team.

  Anyone with can edit access or are an existing admin or owner of the team can upgrade the team.

  Teams give you access to a dedicated workspace where you can create files and projects. There are three different types of teams available. Learn more about teams and plans in Figma →

  A Professional team allows you to:

  • Create unlimited projects
  • Invite as many editors as you need (at $15/month per editor or $144/year per editor)
  • Access the full version history of a file
  • Publish styles and components to your team library
  • Create view-only or invite-only projects

  Note: Upgrading a team to a Professional plan only applies to that individual team, not your entire account.

  Upgrade your team

  Upgrade any Starter or Education team to a Professional team. You will need:

  ✅ A team to upgrade or create a new team. 
  ✅ To be an owner or admin of, or have edit access to the team you want to upgrade.
  ✅ A confirmation of how many editors you will need.
  ✅ A valid credit card and billing address (Paypal, ACH or wire transfer is not available).

  Note: If an editor upgrades the team to a Professional team, Figma will upgrade that user to an admin of the team. Admins can view and manage billing for the entire team.

  You may be prompted to upgrade to a Professional team:

  • From the left-hand panel of the file browser if you're not part of a Professional team.
  • When previewing features available in a Professional plan.
  • When you reach one of the editor or project limits of your current plan.

  Otherwise, you can always create a team and upgrade it to a Professional plan from the team's settings page.

  To get started:

  1. From the file browser, click on the team name in the left sidebar.
  2. Select the Settings tab at the top of the file browser.
  3. Select the Upgrade your plan option.
  4. Use the [-] and [+] buttons to choose how many editor Seats you'd want to buy. You can buy extra editor seats now, or add extra editors to your team at any time.
  5. Use the drop down to select the Monthly or Annual plan, this is set to annual by default. If you qualify for a free Education plan, this is where you can select Education plan.
  6. Click Continue to payment.
  7. Enter your payment details in the fields provided. You'll need to provide:
     • Your 16 digit Credit Card Number, Expiry Date, and CSV.
     • Your Postal Address. This should match the address that your credit card is registered under.
  8. Click Next to review to view a summary of your plan details. Read over Figma's Terms of Service.
  9. Click Accept Terms and Upgrade. Figma will charge your credit card and update your account immediately.

  Want to add more editors? You can add more editors to your account at any time.

  • Monthly subscription: Figma will include that editor in your next month's invoice.
  • Annual subscription: Figma will charge you the full monthly rate ($15/month per editor) for each editor. Figma will create a new monthly invoice for the following month.

  If you have an annual subscription and want to buy more seats, you can convert monthly seats to annual seats. Learn how to add more editors to a team →

• Upgrade to Figma Organization

  Before you start

  Who can use this feature

  Users on the Starter, Education and Professional Figma plans can upgrade to a Figma Organization.

  Only admins or owners of Education or Professional teams can upgrade a team. Any editor on a Starter team can upgrade the team to an organization.

  Figma only supports credit card payments at this time. (Paypal, ACH, or wire transfers are not supported).

  Want to add domain capture, customize your setup, or pay for your organization via a different method? Reach out to the Figma sales team via the Contact Sales button on the Figma Organization page.

  Upgrade your Starter, Education, or Professional team to a Figma Organization. Figma Organization has everything you need to scale your design with confidence.

  You''ll have access to all the Figma features you know and love, as well as additional features and access controls.

  • Unlimited open, closed, or secret teams
  • Share fonts within a team, or across the entire organization
  • Share style and component libraries within the organization
  • Track component usage with Design System Analytics
  • Build and share private plugins, or enable our plugin approve list.
  • Organization-level management controls
  • Enhanced privacy and security with SAML SSO, organization-specific permissions, activity logs, and advanced link sharing settings.

  For more information around what features are included in Figma Organization, visit the Pricing page on the Figma website.

  Domain Capture controls how Figma treats other accounts with emails that match your company domain(s).

  If you are already part of an organization with domain capture, it's not possible to upgrade another team on the same account. You can upgrade a separate team, if it's registered under another Figma account and email address.

  When you upgrade to a Figma Organization within Figma, your organization will not include domain capture.

  Learn more in our Domain capture in a Figma Organization article.

  Upgrade to Figma Organization

  What you need

  ✅  A Figma account registered under a verified company email
  ✅  To be the owner or admin of any teams you want to upgrade
  ✅  A valid credit card

  1. In the file browser, click on the team you'd like to upgrade.
  2. Go to the Billing tab.
  3. Under Plan summary, click the Upgrade to organization link.
  4. Select Choose Organization from the plan options.

  Select teams to upgrade

  First, you'll need to tell us which teams you want to include in your organization.

  On the left, Figma will show you a list of teams that you are currently an owner or admin of.

  1. View the team name and icon.
  2. View the total number of current editors for each team.
  3. Click on a team to view the editors and viewers that will be included in the new organization.
  4. Check the box to include the team in the migration.

  

  Missing a team? We recommend exiting the upgrade process and checking that you are an Admin of that team. You will be able to create new teams or upgrade other teams once you have set up the organization.

  On the right, Figma will show you a list of team members that will be included in the new organization. You can access this list throughout the checkout process.

  1. View a list of editors (Paid) and viewers (Free).
  2. People with emails that doesn't match the company's domain have a guest badge.
  3. Hover over a member to see teams of which they're a member.
  4. Use the button to add extra editor seats to your organization. This is handy if you plan on upgrading existing members, or want to add editors outside of these teams.
  5. View the domain Figma will register for your organization. Figma bases this on the domain of your current email address.
  6. View the total number of editors that Figma will include in your organization's annual subscription. You can add new editors to your organization throughout your billing cycle. Figma accounts for new Editors via a quarterly true-up process.
  7. View the expected Subtotal of your organization's annual subscription.
  8. Click Next: Organization details to proceed.

  

  Want to remove someone from the list of members? Remove a collaborator from the team or from a specific file.

  Enter Organization details

  Confirm some basic information about your new organization.

  1. Enter or update Your Full Name. Figma will make you an organization admin as part of the migration process.
  2. Confirm or update your email address. This must be a company email. For example: an address not registered to a gmail.com or hotmail.com domain.
  3. Enter the Legal company name. Figma will use this in your
  4. Choose a Company display name, if this is different than your trading name. This is the name Figma will use in the product.
  5. Click the Next: Payment button to proceed.

  Enter credit card details

  We only support payment via credit card through the upgrade process. Payments via Paypal, ACH, or wire transfers are not supported.

  1. Enter your payment details into the fields provided
     • Card number, Expiry date, and CVV
     • Street Address, App/Suite/etc
     • Country
     • City, State, and Zipcode
  2. Click Next: Review to proceed.

  Note: There isn't currently a way to update your credit card for an organization in Figma. Reach out to the Figma support team for help updating your credit card details.

  Review details

  You'll have an opportunity to review everything that will be included in your organization.

  1. At the top of the page, view a summary of your organization:
     • Company name
     • Company display name
     • Domains
     • Teams
     • Editors
  2. View an explanation of the quarterly true-up process. You'll see the date of your next quarterly true-up.
  3. View your order details:
     • The date of your next Annual renewal
     • Total Editors: Use the icon to add extra Editor seats to your organization.
     • Subtotal
     • Sales tax (if applicable)
     • Total due today
  4. Review the Software Service Agreement and Renewal and cancellation terms. Click I agree to accept and activate the purchase button.
  5. Click Complete purchase to start the migration process.

  

  Figma will run the migration immediately. From this page, you can review your order details or click the Go to Figma button to get started with your Figma Organization.

  Welcome to the future of collaboration! Learn more in our Welcome to your organization article →

• Manage billing for Figma Organizations

  Before you start

  Who can use this feature

  Supported on the Figma Organization plan.

  Only Organization Admins can manage an Organization's billing, members, and true-ups.

  Figma Organizations go beyond the team setup you may be used to in a Professional or Starter team. Instead of a single workspace for a team, you have a dedicated "Organization space".

  Everything in the Organization space is owned by the Organization. This includes files from individual's Drafts and every team within the Organization.

  As members can join many teams, Organization subscriptions are billed as a whole. Anyone with can edit access to a team, project, or file outside their drafts is included in the Organization's billing.

  In this article, we'll cover the billing model for Figma Organizations and step you through the process of a quarterly true-up.

  At the moment, Figma only collects sales tax in Russia, and selected states in the United States. Learn more about taxes in Figma →

  Billing overview

  • Organization Admins define how many Editor seats they need when they first upgrade to the Figma Organization plan. This will be the Organization's annual subscription.
  • To account for any new Editors in the Organization, Figma performs a true-up every three months. An Organization's first true-up will occur three months after the initial billing date.
  • During the billing period, members can add new Editors or upgrade existing users. Figma won't charge the Organization for any new Editors yet.
  • Four weeks before the true-up, Figma will send an email reminder to the billing contacts on file. This shows the number of Editors added since the last billing date.
  • Organization Admins can choose to keep new Editors as paid Editor seats or downgrade them to free Viewers - Restricted. You'll only need to buy extra seats if the Organization has more seats than the previous billing date.
  • Figma will send further reminders two weeks before the true-up. and again three days before true-up is due. During this time, Organization Admins can confirm the total number of Editors to lock the upcoming invoice.
  • On the true-up date, Figma will charge the Organization for any confirmed Editors. This is a prorated amount, which covers that seat for the rest of the billing period.
  • Figma will send the billing contacts a reminder 14 days before the annual subscription is due to renew. This allows the Organization to adjust the amount of Editor seas they want for their annual subscription.
  • Figma sends another reminder five days before the annual subscription is due to renew.

  Choose billing contacts

  Organizations can have any number of billing contacts. Figma sends notifications around billing to the billing contacts on file. This includes notifications around the Organization's true-up, as well as any outstanding payments.

  You can add anyone's email address as the billing contact. We recommend adding an Organization Admin, so they can manage the Organization's true-up, and any new Editors.

  To add billing contacts:

  1. Open Figma in the file browser.
  2. Select Admin Settings in the sidebar.
  3. Select Billing at the top of the page.
  4. Add the email addresses for your billing contacts, each separated by a comma.
  5. Click Submit when finished.

  Note: There is a 500 character limit for email addresses in your contact list. If your list of billing contacts exceeds this limit, we recommend creating an email alias for your billing notifications. This allows you to set one email in Figma, while making sure the correct people are notified.

  Manage billing

  Organization Admins can view and manage the Organization's billing in the Billing tab of the Organization's Admin Settings.

  1. Open Figma in the file browser.
  2. Select Admin Settings in the sidebar.
  3. Select Billing at the top of the page.

  Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD.

  From here they can view details of the annual subscription, view and export previous invoices, and see the expected balance of any upcoming true-ups.

  1. View the date that your Next invoice will be issued
  2. View the number of New editors this quarter.
  3. View the Projected total. Click the information icon to see a breakdown of any extra Editors seats, pro-rated for the rest of the annual subscription.
  4. View the date of your next annual renewal, as well as the total number of editor seats.
  5. View the current billing contacts for the Organization. Click Change to update or add another email address.
  6. View a list of invoices relating to the Organization's annual subscription, as well as any quarterly true-ups. For each item you can:
     • View the Date
     • A Description of the invoice, is this for a quarterly true-up or the annual subscription.
     • See how many Editors invoiced for that period. If this is a true-up you'll only see extra seats purchased.
     • View the Billed amount in $USD.
     • See the status of the invoice. Click View invoice for paid invoices or Pay invoice for active or outstanding invoices.

  

  During a true-up, a banner will appear at the top of the Billing page. This gives you an overview of your upcoming invoice and prompts you to review any new Editors.

  • Click Review new editors to see any new Editors in the Members tab.
  • View the date your Next invoice will be issued on.
  • View the number of New editors this quarter. If there are less Editors since your last invoice, you'll see any Seats available.
  • View the Projected total. Click [ICON] to see a breakdown of any extra Editors seats, pro-rated for the rest of the annual subscription.

  

  Manage true-ups

  Figma will send email reminders to any billing contacts to let them know the number of Editors added since the last billing date. Three reminders are sent in total, at four weeks, two weeks, and 3 days.

  During this period, Organization Admins can review new Editors and choose to keep, downgrade, or remove them.

  Manage new Editors

  You can manage new Editors from the Members tab of the Organization's Admin Settings.

  Tip! You can also click the Review Editors button on the Billing page to open the Members tab and review members.

  1. Click on the Organization name in the sidebar.
  2. Click on Settings heading at the top of the page.
  3. Select Members in the admin console.
  4. Use the New since last invoice checkbox to filter results to new Editors.
  5. Click the information icon to open the Recent Activity modal. This allows you to see the last five events in the member's history. This will also show the date and reason for upgrade.
  6. For more details on their recent activity, click and select View user activity.
  7. To downgrade a member, click Editor and select Viewer - Restricted.
  8. To remove a member, click and select Remove.
  9. Click Confirm Editors to lock the invoice. Figma will include any Editors added after this point in the Organization's next quarterly true-up.

  Make payments

  There are two ways to pay for an Organization, via credit card or invoice. As you can only make one payment per invoice, you will need to pay in full.

  • Upgraded via a Figma Account Executive: pay for your Organization via invoice. You will have 30 days to pay the invoice.
  • Upgraded in the Figma product: Figma will already have your credit card on file and will charge the total due on the true-up date.

  Purchase orders

  Purchase orders are official documents that confirm the quantity and price for products and services. Businesses may require purchase orders for budget approval and tracking purposes.

  There isn't a dedicated process for managing purchase orders in the Figma product. However, you can ask Figma to include references to any purchase orders on your account invoices.

  You can submit these to Figma to include them on your invoice. Even if you have your own system for managing purchase orders, please reach out to your account manager or invoices@figma.com to co-ordinate.

  Note: You can submit as many purchase orders as you need within a quarter. Figma will only generate one invoice for every true-up.

  Pay invoices in Figma

  Payments must be made in full, it's not possible to apply more than one payment to an invoice.

  1. Open the Organization's Admin Settings and select the Billing tab.
  2. Click the Pay invoice button at the top of the page.
  3. Figma will open Stripe, where you can enter credit card details to pay for the invoice.
  4. Click View Invoice next to the true-up to view or download a copy of that invoice.
• Cancel a Professional plan

  Before you Start

  Who can use this feature

  Supported on the Professional plan.

  Only owners or admins of team can cancel the team's subscription.

  Caution: This article covers the process of cancelling a team subscription in Figma. If you don't want to use Figma anymore, you can delete your Figma account. This is a separate process. Learn how to delete your Figma account →

  Feedback from the community is an important part of our development process at Figma. If you’re unhappy with Figma for any reason, we'd love to hear from you!

  Please reach out to the Figma support team by emailing your thoughts to support@figma.com. Or, by clicking the help icon in the bottom-right corner of the Figma product or help center.

  Cancellation overview

  You will need to cancel your subscription before you can delete a Professional team.

  You'll still have access to your team files and projects until the end of your billing period. We recommend that you use this time to transfer, reorganize or export your files and projects.

  At the end of your billing period, Figma will downgrade your team to a free Starter team. Starter teams are limited to 2 editors and 3 projects.

  If you want to continue using Figma on the free Starter team, we recommend that you use this time to:

  • Downgrade or remove extra Editors
  • Manage and remove extra projects
  • Download copies of your account invoices
  • Move files to another team or into your drafts
  • Delete your team (if required)

  Note: If you have more than 2 Editors and 3 Projects when you're downgraded, Figma will prevent you from being able to edit your files. You will need to move files to your drafts, or another team, to continue editing your files.

  Refund policy

  Payments for Figma subscriptions are non-refundable unless you live in the E.U. or Turkey, in which case you are eligible for a refund only if you cancel your subscription within 14 days of purchase.  To request a refund, send us an email to support@figma.com and include your country of residence.

  With that said, if for any reason you’re unhappy with Figma, please let us know. Contact us via the inside the app, or email support@figma.com, give us a detailed account of what happened, and we’ll work with you to make sure you have the best experience possible.

  Learn more about cancellation policy in our Terms of Service →

  Cancel your Professional plan

  1. Open the Figma file browser.
  2. Click on the team name in the sidebar and select the Settings tab.
  3. In the Plan and billing section, click the Cancel plan option.
  4. Figma will ask you for a cancellation reason. Select the most appropriate reason and click Confirm Cancellation.
  5. Click Finish Cancellation to cancel your plan.

  You will have access to all your files and projects for the remainder of the billing period. At the end of your billing period, Figma will downgrade your team to a free Starter team.

  If you have more than two editors or three projects, Figma will lock your team, which will prevent you from editing your files.

  To get edit access to your files, you will need to reorganize your team members, files, and projects so they are under those limits.