Upgrade to a Figma Organization

    Before you start

    Who can use this feature

    Users on the Starter, Education and Professional Figma plans can upgrade to a Figma Organization.

    Users that are Admins or Owners of Education or Professional teams can upgrade a team. Editors on a Starter team can upgrade the team.

    We only support credit card payments at this time. (Paypal, ACH, or wire transfers are not supported).

     Want to add Domain Capture, customize your setup, or pay for your Organization via a different method? Reach out to the Figma sales team via the Contact Sales button on the Figma Organization page.

    Upgrade your Starter, Education, or Professional team to a Figma Organization. Figma Organization has everything you need to scale your design with confidence.

    You''ll have access to all the Figma features you know and love, as well as additional features and access controls.

    For more information around what features are included in Figma Organization, visit the Pricing page on the Figma website.

    Domain Capture controls how Figma treats other accounts with emails that match your company domain(s).

    If you are already part of an Organization with Domain Capture, it's not possible to upgrade another team on the same account. You can upgrade a separate team, if it's registered under another Figma account and email address.

    When you upgrade to a Figma Organization within Figma, your Organization will not include Domain Capture.

    Learn more in our Domain Capture in a Figma Organization article.

    Upgrade to Figma Organization

    What you need

    ✅ A Figma account registered under a verified company email
    ✅ To be the Owner or Admin of any teams you want to upgrade
    ✅ A valid credit card

    1. In the File Browser, click on the team you'd like to upgrade.
    2. Go to the Settings tab.
    3. Click the Upgrade Plan button.
    4. Select Choose Organization from the options.

    Select teams to upgrade

    First, you'll need to tell us which teams you want to include in your Organization.

    On the left, Figma will show you a list of teams that you are currently an Owner or Admin of. Select_teams.png

    1. View the team name and icon
    2. View the total number of current Editors for each team
    3. Click on a team to view the Editors and Viewers included
    4. Check the box to include the Team in the migration

    Missing a team? We recommend exiting the upgrade process and checking that you are an Admin of that team. You will be able to create new teams or upgrade other teams once you have set up the Organization.

    On the right, Figma will show you a list of team members that will be included in the new Organization. You can access this list throughout the checkout process.

    Members.png

    1. View a list of Editors (Paid) and Viewers (Free)
    2. Hover over a member to see which teams they are a member of
    3. Members with a domain that doesn't match your company domain are identified by Guest badge
    4. View the Domain Figma will register for your Organization. Figma bases this on the domain of your current email address.
    5. View the total number of Editors that will be in your Organization
    6. View the expected Subtotal of your Organization's Annual Subscription. You can add new Editors to your Organization throughout your billing cycle. Figma accounts for new Editors via a quarterly True-up process.
    7. Click Next: Organization details to proceed.

    Want to remove someone from the list of members? Remove a collaborator from the team or from a specific file.

    Enter Organization details

    Confirm some basic information about your new Organization.

    1. Enter or update Your Full Name. Figma will make you an Organization Admin as part of the migration process.
    2. Confirm or update your email address. This must be a company email. For example: an address not registered to a gmail.com or hotmail.com domain.
    3. Enter the Legal company name. Figma will use this in your
    4. Choose a Company display name, if this is different than your trading name. This is the name Figma will use in the product.
    5. Click the Next: Payment button to proceed.

    Enter credit card details

    We only support payment via credit card through the upgrade process. Payments via Paypal, ACH, or wire transfers are not supported.

    1. Enter your payment details into the fields provided
      • Card number, Expiry date, and CVV
      • Street Address, App/Suite/etc
      • Country
      • City, State, and Zipcode
    2. Click Next: Review to proceed.

    Note: There isn't currently a way to update your credit card for an Organization in Figma. Reach out to the Figma support team for help updating your credit card details.

    Review details

    You'll have an opportunity to review everything that will be included in your Organization.

    1. At the top of the page, view a summary of your Organization:
      • Company name
      • Company display name
      • Domains
      • Teams
      • Editors
    2. View an explanation of the quarterly true-up process. You'll see the date of your next quarterly true-up.
    3. View your order details:
      • The date of your next Annual renewal
      • Total Editors: Use the
        icon to add extra Editor seats to your Organization. 
      • Subtotal 
      • Sales tax (if applicable)
      • Total due today
    4. Review the Master Service Agreement and Renewal & Cancellation Terms
    5. Click I agree to accept and activate the purchase button.
    6. Click Complete purchase to start the migration process.

    Review.png

    Figma will run the migration immediately. From this page, you can review your order details or click the Go to Figma button to get started with your Figma Organization.

    Get started with Figma Organization

    Welcome to the future of collaboration! We recommend the following articles to get you up to speed with your new home:

    Related Videos

    • Billing in Figma

      Learn more about Figma's plans and Terms of Service:

      Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD.

      Manage Professional teams

      Anyone can create a free Figma account and collaborate with others in their Drafts.

      Teams give you access to a dedicated workspace where you can create files and projects. You can use teams to collaborate with others, or to structure and organize your own work.

      Learn more about billing for paid Professional teams:

      Manage Figma Organization

      Learn more about billing for Organizations

      Taxes

      At the moment, Figma only collects sales tax in:

      • Russia
      • Selected states in the United States

      If your billing address is outside of those countries you will not see any tax on your invoices.

      Note: Prices shown on the Figma website are in $USD and do not include tax. Figma will calculate tax based on your shipping address, then charge and collect tax on your invoices.

      United States

      As of April 1, 2020 state-based sales taxes are being charged and collected in the following states. If your state is not listed, you will not see any tax on your invoices.

      • Texas, TX
      • Washington, WA
      • Massachusetts, MA
      • New York, NY
      • Ohio, OH
      • Pennsylvania, PA
      • Utah, UT

      Tax exempt? If your company is tax exempt you can ask Figma to remove tax from your invoices. Please send your current and signed tax exemption certificate to invoices@figma.com.

      Russia

      As of April 1, 2020, Figma will charge and collect VAT of 20% if your billing address is in Russia.

      There isn't currently a field for your Tax Identification Number (TIN) in Figma. Send an email to support@figma.com to ask Figma to add your TIN to your Figma invoices.

      Rest of the world

      Figma is not currently registered to collect or charge any sales taxes in any other locations outside of the United States and Russia.

      This applies to any of the following taxes:

      • Sales tax
      • Goods and services tax (GST)
      • Value-added tax (VAT)
      • Foreign contractor tax (FCT)

      Figma for Educators

      Education teams allow you to access all the functionality of our Professional team, without the cost. Learn more about Education teams:

    • Plans and teams in Figma

      Before we get started, let's cover some terminology we'll be using in this article:

      Account: Your account is how you access Figma. You can register an account with an email address and password, or via one of our Single Sign On methods (SSO). You can manage any global settings in your account, as well as any teams you're a member of. An account can only be associated with one email at a time.

      Team: Teams give you access to a dedicated workspace where you can create files and projects. You can use teams to collaborate with others, or to structure and organize your own work. There are three types of teams available in Figma.

      Subscription: Your subscription is how you pay for Figma. You will only need a subscription if you are signed up for one of Figma's paid plans. You can choose between a monthly or annual subscription. Subscriptions auto-renew, but you can cancel at any time.

      Plan: You will select a plan as part of your subscription. Your plan lets us know how much to charge you each month. Figma currently has two paid plans: a Professional team or a Figma Organization.

      Billing: There are a few ways we use the term billing:

      • To explain the general process of collecting and managing payments for a subscription.
      • To explain aspects of your subscription, like your billing details, billing date, or billing contact.
      • Within Figma, we use the label Billing to identify areas of your account where you can view and manage your subscription, billing details, and invoices.

      Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD.

      Account

      Anyone can sign up for a Figma account. Your account gives you access to everything in Figma, including the File Browser, Editor, and the Figma Community.

      There are global settings that apply to your entire account, including:

      • Your name, avatar, email address, and password
      • Your activity within your Organization or across your teams
      • Community profile
      • Notification preferences
      • Personal access tokens for third-party integrations
      • Connected applications
      • Two-factor authentication
      • Enable Style and Component libraries in your Drafts
      • Add local fonts via Figma Font Helper

      Create a free Figma account to:

      • Collaborate with others on files in your Drafts
      • Install plugins and and run them in files
      • Explore, view, and duplicate files from the Figma Community

      When you create or join teams, you will access them through the File Browser in your account.

      Teams

      Teams give you access to a dedicated workspace where you can create files and projects. You can use teams to collaborate with others, or to structure and organize your own work.

      There are three different types of teams available. The best team for you will depend on your context, and what features or functionality you need.

      You can create or join multiple team within your Figma account. Figma will manage the subscriptions for each team separately.

      Starter team

      Starter teams are good for:

      ⚡ Organizing files within projects
      ⚡ Working on personal projects or share within small groups
      ⚡ Getting a feel for collaboration in Figma

      Features

      You can invite as many Viewers, and create as many files as you need.

      Starter teams have a few limitations:

      We don't impose any limitations around the kind of work you can create in a Starter team. You can use Starter teams for personal or business purposes.

      Subscription

      Starter teams are free, so you won't need a subscription to create one.

      Reached the limits of a Starter team, or want to access more of Figma? Upgrade to a Professional team subscription.

      Education team

      Education teams are good for:

      ⚡ Both students and educators
      ⚡ Anyone in a classroom environment
      ⚡ Institutions dedicated to learning, skill-development, and/or research

      Features

      Education teams allow you to access to all of the functionality of a Professional team:

      Members of Education teams are also eligible to join Figma's Education Community groups. Visit figma.com/education to learn more.

      Subscription

      Education teams allow you to access all the functionality of a Professional team, for free. This allows students and educators in any structured learning environment to collaborate.

      Any Editors on an Education team must verify their email address and Education status before they can start collaborating. It's not possible to have a mix of paid Professional and free Education members in a team.

      To create a free Education team, you will need to Verify your Education status. Learn more about our criteria for Education teams.

      Professional team

      Professional teams are good for:

      ⚡ Teams with a number of designers or contributors
      ⚡ Creating and sharing design systems within a team
      ⚡ Companies that are designing for multiple products

      Features

      Professional teams allow you to access:

      Subscription

      Figma bases a team's subscription on how many Editors or Admins there are on the team. Viewers aren't included in a team's subscription, so you can add as many as you need.

      Figma will bill the entire team together as a single payment. You can only pay for your Figma subscription by credit card (via Stripe).

      Due to volume, we cannot process contracts, forms or purchase orders for Professional teams.

      Learn more about pricing for Professional teams.

      Caution: You'll only have access to paid features on teams you have upgraded. If you are an Editor on one Professional team, this won't give you access to paid features in your other teams.

      When you upgrade to a Professional team, your subscription is tied to that specific team, not to your Figma account as a whole. This allows you to have other free and paid teams in your account.

      Figma Organization

      Figma Organizations are good for:

      ⚡ Companies that need advanced access and administration controls
      ⚡ Large companies that need to share resources across multiple teams
      ⚡ Multi-nationals with distributed teams

      A Figma Organization goes beyond the team setup we described above. Instead of a single workspace for a team, you have a dedicated "Organization space".

      Everything in the Organization space is owned by the Organization. This includes files from individual's Drafts and every team within the Organization.

      Alongside the Organization space, you will have a personal space. The personal space is where you'll find your Starter, Eduction or Professional teams that aren't in the Organization.

      For most members, their Figma account will be linked to a company email address. Collaborators without company emails can still join specific resources in the Organization as Guests. This is perfect for external contractors.

      Members can create as many teams as they need in an Organization. Any team you create in the Organization space will have access to the features of a Professional team, as well as some extras.

      As members can join many teams, Organization subscriptions are billed as a whole. Anyone with can edit access to a team, project, or file outside their drafts is included in the Organization's billing.

      Features

      In addition to the features available in a Professional team, Figma Organizations also have:

      Subscription

      Unlike Professional teams, Figma bills Organizations as a whole. This allows members to contribute to more than one team, while making sure you only pay for each member once.

      Organizations are billed on an annual subscription. Figma bases your Annual Subscription on the total number of Editors - or seats - that you need.

      We expect that the total number of Editors may change throughout the Billing period. You can pay for any extra seats you need via the quarterly true-up process.

      Learn more about pricing for Organizations.

      Note: We don't currently offer discounts for not-for-profit projects or organizations.

    • Upgrade to a Professional team

      Before you Start

      Who can use this feature

      Users on a Starter or Education team can upgrade to a Professional team.

      Users with Edit, Admin, or Owner access on the team.

      Teams give you access to a dedicated workspace where you can create files and projects. 

      There are three different types of teams available. Learn more in our Teams and plans in Figma article.

      A Professional team gives you access to:

      • Unlimited Projects
      • Unlimited Editors (at $15/month per Editor or $144/year per Editor)
      • Unlimited Version History
      • Publishing Components to your Team Library
      • Advanced Project Permissions

      Note: Upgrading a team to a Professional plan only applies to that individual team, not your account.

      Upgrade your team

      Upgrade any Starter or Education team to a Professional team. You will need:

      ✅ A team to upgrade or create a new team. 
      ✅ To be an Owner, Admin, Editor of the team you want to upgrade
      ✅ A confirmation of how many Editors you will need 
      ✅ Your credit card and billing address (Paypal, ACH or wire transfer is not available)

      Note: If an Editor upgrades the team to a Professional team, that user will be upgraded to an Admin of the team. Team Admins can manage billing for the team.

      You may be prompted to upgrade to a Professional team:

      • From the left-hand panel of the File Browser if you're not part of a Professional team
      • When previewing features available in a Professional plan
      • When reaching a limit of your current plan

      Otherwise, you can always create a team and upgrade it to a Professional plan from the team's settings page.

      To get started:

      1. Open the Team Page of the team you want to upgrade.
      2. Go to the Settings tab:
      3. Click the Upgrade Plan button.
      4. Use the [-] and [+] buttons to choose how many Editor Seats you'd like to buy. You can buy extra Editor seats now, or add extra Editors to your team at any time.
      5. Use the drop down to select the Monthly or Annual plan. This is set to Annual by default.
      6. Click Continue to Payment.
      7. Enter your payment details in the fields provided. You'll need to provide:
        • Your 16 digit Credit Card Number, Expiry Date, and CSV.
        • Your Postal Address. This should match the address that your credit card is registered under.
      8. Click Next to review to view a summary of your plan details. Read over Figma's Terms of Service.
      9. Click Accept Terms and Upgrade. We will charge your card and update your account immediately.

      Want to add more Editors? You can add more Editors to your account at any time.

      • If you are on a Monthly subscription, Figma will include that Editor in your next month's invoice.
      • If you are on an Annual subscription, Figma will charge you the full monthly rate ($15/month per Editor) for each Editor. Figma will create a new monthly invoice for the following month.

      If you have an annual subscription and want to buy more seats - or convert a monthly seat to an annual seat - please contact Figma Support.

    • Manage your Professional plan in the Admin Dashboard

      Before you Start

      Who can use this feature

      Users on the Professional plan can manage their billing in the Admin Dashboard

      Only Team Admins can access the Admin Dashboard

      Team Admins can find everything to do with their team's billing and invoices in the Admin Dashboard. 

      To access your Admin Dashboard:

      1. Click on the team name in the File Browser.
      2. Click the Settings tab to open the team settings.
      3. Click the Open Admin Dashboard link.

      Use the Admin Dashboard

      From the Admin Dashboard, team Admins can:

      1. View your team name
      2. Update your team name in the toolbar
      3. View the total number of Editors on your team. If you have an annual subscription you'll also see how many annual seats are in use.
      4. Change your Payment Source
      5. Cancel your Professional Plan
      6. Switch to an Annual Plan
      7. View the balance of your last invoice
      8. See your Past Invoices
      9. View the balance of your Next Invoice
      10. Change who receives your billing emails
      11. View a list of Editors on your team
        • View a summary of each Editor's access to team files and projects. Click the See edit permissions link.
        • Downgrade a team member to remove them from your billing. Click the Downgrade to Viewer button.

      View Account Invoices

      Use the See Past Invoices link to view and download copies of your Figma invoices.

      Figma will display a list of all your invoices, with the most recent at the top. For each invoice you can view the:

      1. Invoice ID (the unique Stripe ID for this transaction
      2. Date we processed the payment
      3. Payment Method (we show the last 4 digits of your card number)
      4. Amount of the invoice
      5. View Printable Receipt (opens in a new tab)

      Need to add custom information to your Invoices? Please contact the Figma Support team.

      Click the ? icon in the bottom-right corner of the Figma app and select "Get Help", or email support@figma.com.

      Make sure to include the information you want to have on your invoice, in your message.

    • Adjust your billing details on the Professional Plan

      You can view and update your Billing details in the Admin Dashboard:

      1. Go to your Team Page in the File Browser
      2. Navigate to the Settings tab.
      3. Click the Open Admin Dashboard link.

      Change your Payment Details

      You can change the Payment Source for your Professional Team.

      You can use this process to update your credit card details. Or, switch to another payee.

      1. Go to the Admin Dashboard.
      2. Click the Change payment source link.
      3. Enter the new credit card details in the fields provided.
      4. Click Use this card to update.

      Note: We will only apply these changes to any future invoices and payments. Any existing invoices will show the details of the previous payee.

      Change the Invoice Recipient

      We will send the Invoice Recipient:

      • Copies of your Team's Monthly Invoice
      • Copies of your Team's Annual Invoices
      • Reminders for upcoming payments and renewals.

      The Team Owner will be set as the Invoice Recipient, by default. If you need us to send this to someone else in the Team, you can update the Invoice Recipient in the Admin Dashboard.

      We can only send Invoice emails to the Team Owner or an Admin. It's not possible to send these to Viewers, Editors, or someone outside of your Figma Team.

      1. Open the Admin Dashboard.
      2. In the Next Invoice section, you can view the current recipient.
      3. Click the Change the Invoice Email Recipient link.
      4. Select who you would like to receive the Invoice emails from the field provided. You will only be able to select from the Team Owner and any existing Admins.
      5. Click outside the field to apply.

      Create Custom Invoice Settings

      Some businesses may want to customize their invoices. This could be to add a Trading Name, Company, Address or Tax ID.

      If you need more information to appear on your invoices, please contact us. We'll do our best to accommodate your request.

      To contact Figma Support, click the '?' icon in the bottom-right corner of the Figma app and select "Get Help", or email support@figma.com.

      Make sure to clarify in your message the information you want us to include.

    • Change your Professional plan to an annual subscription

      Before you start

      Who can use this feature

      Anyone on a Professional team can switch to an annual subscription.

      Only Team Owners or Team Admins can update billing details, including switching to an annual subscription.

      If you are on a monthly plan, Figma will bill you for your plan every month. Figma bases your plan price on the number of Editors currently on your Professional team.

      To reduce admin, you can choose to switch to an annual subscription instead. This allows you to pay for an entire year of Figma upfront.

      When you switch, Figma will charge you for your annual subscription at your next monthly billing date.

      You can choose to renew your annual subscription the following year. Figma will send a reminder 30 days before your annual subscription is due to renew.

      Switch to an annual subscription

      Caution: If you switch to an annual plan, it's not possible to switch back to a monthly plan.

      1. Open the team in the file browser.
      2. Click the Settings tab at the top of the page.
      3. Click the Open Admin Dashboard link.
      4. Click the Add Annual Plan button in the top-right corner.
      5. View the current Number of Editors included and the expected Subscription cost.
      6. Every Editor in your team takes up "Seat". If you plan on adding more collaborators to your team, you can Add more seats to your annual Plan.
      7. Enter the number in the field provided. Click outside of the field to apply. You can still add extra editors to your subscription throughout the billing period.
      8. Click the Accept Terms and Upgrade button to complete the process.
      9. Figma will charge you for the annual subscription at your next monthly billing date. 

      Figma will notify you 30 days before your next billing date to confirm you would like to renew your annual subscription.

      Note: At the moment, Figma only collects sales tax in Russia, and selected states in the United States. If your billing address is outside of those countries you will not see any tax on your invoices. Learn more about sales tax in Figma →

      Add Editors to an annual subscription

      When you sign up for an annual subscription you can choose how many Editors you will need. It's likely that this number will change throughout your billing period.

      You can still add extra Editors to your account throughout your billing period. If you add more Editors to your team on an annual subscription, Figma will bill you for those Editors on a monthly plan. We refer to this as "co-terming".

      To add extra Editors on a monthly basis, you can invite them to your team as you would normally. Figma will charge you for those Editors on your next monthly billing date. You will have the opportunity to pay for those Editor seats annually, when you renew your annual subscription.

      If you want to add Editors to your annual plan instead, you can reach out to the Figma support team on support@figma.com. You'll pay a pro-rated charge that covers each Editor for the rest of your annual billing period. This is a manual process and you will need to speak to the Figma support team for any extra Editor you want to add. 

      You won't need to buy more Editor seats if you are removing an Editor and adding a new one.

       

    • Renew an annual subscription

      If you are on an Annual subscription, we will send you a reminder 30 days before your subscription is due to renew.

      This gives you the opportunity to make any changes to your billing, including:

      • Remove Editors from your Team
      • Reduce the number of Editor Seats in your Annual billing

      If you don't make any changes to your plan, your Annual billing will auto-renew.

      We will use your Editor count at the time of renewal to calculate your Team invoice.

      Renew your Annual Plan

      1. Open the Team Page in the File Browser
      2. Navigate to the Settings page and click the Admin Dashboard link

        Tip! Click the Admin Dashboard link in your reminder email.

      3. Click the Change Annual Plan link.
      4. We'll show you the total Number of Editors included and the total Subscription cost.
      5. Add more seats to your Annual Plan if you plan on adding or removing collaborators. Each Editor in your Team occupies a "Seat".
      6. Enter the updated number in the field. Click outside of the field to apply.
      7. Click the Accept Terms and Upgrade button to complete the process.
      8. We will update the number of Editors included in your Annual plan. We won't charge you until your Annual billing date.

      Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD.

    • Cancel your Professional plan subscription

      Before you Start

      Who can use this feature

      Users on the Professional plan.

      Only Team Owners or Admins can cancel a Subscription

      If you’re unhappy with Figma for any reason, please reach out and let us know - we'd love to see if we can help!

      1. Click on the '?' in the bottom-right corner of the Figma app
      2. Select "Get Help" and enter your message in the field provided.
      3. Or, email your request to support@figma.com.

      If you'd like to delete your Professional Team, you will also need to cancel your subscription.

      This will downgrade your subscription to a Starter team, which we limit to 2 Editors and 3 Projects.

      To cancel your Professional plan we recommend you:

      1. Downgrade or Remove extra Editors 
      2. Remove extra Projects 
      3. Download copies of your account invoices
      4. Downgrade your account to a Starter Team
      5. Delete your Team (if required) 

      Refund Policy

      By default, we do not provide refunds for cancelled or unused accounts. Learn more about cancellation policy in our Terms of Service.

      We do understand that there are some circumstances that are outside of your control.

      • If you signed up for the annual plan and have changed your mind, please contact us within 30 days to arrange a refund.
      • For our monthly plan, please contact us within 72 hours of payment.

      Make sure to include a detailed account of any particular issues you're having. This includes any errors you have run into, or limitations experienced. We want to make sure you have the best Figma experience possible.

      Cancel your Professional Plan

      1. Go to the Team Page and navigate to the Settings tab.
      2. Click the Admin Dashboard link.
      3. Click the Cancel your Professional plan link:
      4. We'll ask for a Cancellation reason. Select the most appropriate reason and click Confirm Cancellation:
      5. Click Finish Cancellation to cancel the plan.

      Want to delete your Figma account completely? You can do this by heading to the Account settings page.

      For more detailed instructions, check out our Delete your Figma Account article.

    • Manage failed subscription payments

      Before you start

      Who can use this feature

      Users on the Professional team plan

      Only team Owners or Admins can update billing details

      Every now and then a subscription payment may fail. The most common causes for failed payments are insufficient funds or expired credit cards.

      The process for failed payments looks like this:

      1. A payment for your Figma subscription fails.
      2. Figma attempts payment again the next business day. Your account will be available during this time.
      3. If payment fails after a total of 3 attempts, Figma temporarily restrict your account. During this time you won't have edit access to files and projects.
      4. You will need to make a successful payment to unlock your account. You can update your payment information to force another payment.
      5. Figma restores your access when you make a successful payment.

      Troubleshooting issues

      If you run into any issues with making payment, please contact the Figma Support team:

      1. Click on the help icon in the bottom-right corner of the Figma app
      2. Select "Get Help" and enter your message in the field provided.
      3. Or, email your request to support@figma.com.