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• Manage billing in an Organization

  Before you start

  Who can use this feature

  Supported on the Figma Organization plan.

  Only Organization Admins can manage an Organization's billing, members, and true-ups.

  Figma Organizations go beyond the team setup you may be used to in a Professional or Starter team. Instead of a single workspace for a team, you have a dedicated "Organization space".

  Everything in the Organization space is owned by the Organization. This includes files from individual's Drafts and every team within the Organization.

  As members can join many teams, Organization subscriptions are billed as a whole. Anyone with can edit access to a team, project, or file outside their drafts is included in the Organization's billing.

  In this article, we'll cover the billing model for Figma Organizations and step you through the process of a quarterly true-up.

  At the moment, Figma only collects sales tax in Russia, and selected states in the United States. Learn more about taxes in Figma →

  Billing overview

  • Organization Admins define how many Editor seats they need when they first upgrade to the Figma Organization plan. This will be the Organization's annual subscription.
  • To account for any new Editors in the Organization, Figma performs a true-up every three months. An Organization's first true-up will occur three months after the initial billing date.
  • During the billing period, members can add new Editors or upgrade existing users. Figma won't charge the Organization for any new Editors yet.
  • Four weeks before the true-up, Figma will send an email reminder to the billing contacts on file. This shows the number of Editors added since the last billing date.
  • Organization Admins can choose to keep new Editors as paid Editor seats or downgrade them to free Viewers - Restricted. You'll only need to buy extra seats if the Organization has more seats than the previous billing date.
  • Figma will send further reminders two weeks before the true-up. and again three days before true-up is due. During this time, Organization Admins can confirm the total number of Editors to lock the upcoming invoice.
  • On the true-up date, Figma will charge the Organization for any confirmed Editors. This is a prorated amount, which covers that seat for the rest of the billing period.
  • Figma will send the billing contacts a reminder 14 days before the annual subscription is due to renew. This allows the Organization to adjust the amount of Editor seas they want for their annual subscription.
  • Figma sends another reminder five days before the annual subscription is due to renew.

  Choose billing contacts

  Organizations can have any number of billing contacts. Figma sends notifications around billing to the billing contacts on file. This includes notifications around the Organization's true-up, as well as any outstanding payments.

  You can add anyone's email address as the billing contact. We recommend adding an Organization Admin, so they can manage the Organization's true-up, and any new Editors.

  To add billing contacts:

  1. Open Figma in the file browser.
  2. Select Admin Settings in the sidebar.
  3. Select Billing at the top of the page.
  4. Add the email addresses for your billing contacts, each separated by a comma.
  5. Click Submit when finished.

  Note: There is a 500 character limit for email addresses in your contact list. If your list of billing contacts exceeds this limit, we recommend creating an email alias for your billing notifications. This allows you to set one email in Figma, while making sure the correct people are notified.

  Manage billing

  Organization Admins can view and manage the Organization's billing in the Billing tab of the Organization's Admin Settings.

  1. Open Figma in the file browser.
  2. Select Admin Settings in the sidebar.
  3. Select Billing at the top of the page.

  Note: All invoices in Figma are in $USD. Invoices are currently only payable in $USD. References to totals and balances in the product and any documentation are in $USD.

  From here they can view details of the annual subscription, view and export previous invoices, and see the expected balance of any upcoming true-ups.

  1. View the date that your Next invoice will be issued
  2. View the number of New editors this quarter.
  3. View the Projected total. Click the information icon to see a breakdown of any extra Editors seats, pro-rated for the rest of the annual subscription.
  4. View the date of your next annual renewal, as well as the total number of editor seats.
  5. View the current billing contacts for the Organization. Click Change to update or add another email address.
  6. View a list of invoices relating to the Organization's annual subscription, as well as any quarterly true-ups. For each item you can:
     • View the Date
     • A Description of the invoice, is this for a quarterly true-up or the annual subscription.
     • See how many Editors invoiced for that period. If this is a true-up you'll only see extra seats purchased.
     • View the Billed amount in $USD.
     • See the status of the invoice. Click View invoice for paid invoices or Pay invoice for active or outstanding invoices.

  

  During a true-up, a banner will appear at the top of the Billing page. This gives you an overview of your upcoming invoice and prompts you to review any new Editors.

  • Click Review new editors to see any new Editors in the Members tab.
  • View the date your Next invoice will be issued on.
  • View the number of New editors this quarter. If there are less Editors since your last invoice, you'll see any Seats available.
  • View the Projected total. Click [ICON] to see a breakdown of any extra Editors seats, pro-rated for the rest of the annual subscription.

  

  Manage true-ups

  Figma will send email reminders to any billing contacts to let them know the number of Editors added since the last billing date. Three reminders are sent in total, at four weeks, two weeks, and 3 days.

  During this period, Organization Admins can review new Editors and choose to keep, downgrade, or remove them.

  Manage new Editors

  You can manage new Editors from the Members tab of the Organization's Admin Settings.

  Tip! You can also click the Review Editors button on the Billing page to open the Members tab and review members.

  1. Click on the Organization name in the sidebar.
  2. Click on Settings heading at the top of the page.
  3. Select Members in the admin console.
  4. Use the New since last invoice checkbox to filter results to new Editors.
  5. Click the information icon to open the Recent Activity modal. This allows you to see the last five events in the member's history. This will also show the date and reason for upgrade.
  6. For more details on their recent activity, click and select View user activity.
  7. To downgrade a member, click Editor and select Viewer - Restricted.
  8. To remove a member, click and select Remove.
  9. Click Confirm Editors to lock the invoice. Figma will include any Editors added after this point in the Organization's next quarterly true-up.

  Make payments

  There are two ways to pay for an Organization, via credit card or invoice. As you can only make one payment per invoice, you will need to pay in full.

  • Upgraded via a Figma Account Executive: pay for your Organization via invoice. You will have 30 days to pay the invoice.
  • Upgraded in the Figma product: Figma will already have your credit card on file and will charge the total due on the true-up date.

  Purchase orders

  Purchase orders are official documents that confirm the quantity and price for products and services. Businesses may require purchase orders for budget approval and tracking purposes.

  There isn't a dedicated process for managing purchase orders in the Figma product. However, you can ask Figma to include references to any purchase orders on your account invoices.

  You can submit these to Figma to include them on your invoice. Even if you have your own system for managing purchase orders, please reach out to your account manager or invoices@figma.com to co-ordinate.

  Note: You can submit as many purchase orders as you need within a quarter. Figma will only generate one invoice for every true-up.

  Pay invoices in Figma

  Payments must be made in full, it's not possible to apply more than one payment to an invoice.

  1. Open the Organization's Admin Settings and select the Billing tab.
  2. Click the Pay invoice button at the top of the page.
  3. Figma will open Stripe, where you can enter credit card details to pay for the invoice.
  4. Click View Invoice next to the true-up to view or download a copy of that invoice.
• Manage teams in an organization

  Before you start

  Who can use this feature

  Supported on Figma Organization plan

  Only team admins can manage teams in an organization.

  Organization admins do not have admin access to every team in the organization. You can only perform administrative actions if you're a team admin.

  Organization admins can view a list of open and closed teams in the organization. From here, they can claim ownership of any teams without owner, and perform a limited selection of bulk actions.

  View teams in the organization

  1. Open Figma in the file browser.
  2. Click Admin settings in the sidebar.
  3. Select Teams at the top of the screen.

  

  From the Teams page, organization admins can:

  1. List of all teams in the organization. For each team Figma will show:

     • Team name and icon
     • Current owner
     • Total projects
     • Total members
     • Current organization access

  2. Click the heading to change the sort to ↑ ascending or ↓ descending order.

  3. Use the checkbox to filter results for Teams and projects without owners.

  4. Check the box next to the team to select it. Select multiple teams to apply actions in bulk.

  5. Use the Search field to find a specific team.

  6. Click Create new team to create a new team in the organization.

  7. Click to see any available team-level actions.

     If you're a member of the team:

     • Leave team (if in team)
     • View projects
     • View team members
     • Rename team
     • Delete team

     If you're not a member of the team:

     • Join open teams
     • Request to join closed teams
     • Join team as owner for teams without owners

  Bulk actions

  Use the checkboxes next to each member to select members and apply actions in bulk. You can perform any of the following actions in bulk:

  • Join if they are all open teams
  • Request to join if they are all closed teams
  • Leave if you are a member of all teams
  • Delete if you're an admin of all teams

  Claim ownership of a team

  If there are no longer any members in a team, an organization admin can join the team as an owner. This applies to:

  • Teams with no owners or admins
  • Teams with no members
  • Secret teams with no owners, admins or members

  Join as a team owner in the organization's Admin settings.

  1. Open Figma in the file browser and click Admin Settings in the sidebar.
  2. Select Teams at the top of the screen.
  3. Check the Teams and projects without owners box.
  4. Click Join as Owner to join the team and claim ownership.
     • Move projects to another team
     • Move files to another team or project
     • Invite new admins, editors or viewers to the team
     • Transfer ownership of the team
     • Delete files in the team
     • Delete the team permanently
• Manage members and guests in an Organization

  Before you start

  Who can use this feature

  Supported on Figma Organization plan.

  Only Organization Admins can manage members and guests in an Organization.

  Everyone in an Organization has both an account type and a role. These control:

  • What people can access in the Organization
  • If they can view or edit resources in the Organization
  • If Figma includes them in the Organization's billing

  You can have any combination of account type and role in an Organization. Learn more about roles and account types →

  Account type

  • Members are people in the Organization with an email address that matches the Organization's domain(s). Members can access other resources in the Organization.
  • Organization Admins are members with extra administrative rights, they can manage and control admin aspects of the Organization.
  • Guests are members with an email address that doesn't match any registered domains. Guests can only access resources you invite them to.

  Role

  There are three roles in an Organization: Viewer, Viewer Restricted, and Editor.

  • Viewer is a provisional role within the Organization. Viewers can upgrade themselves to Editors through specific actions.
  • Viewer Restricted roles can perform limited actions within an Organization.
  • Editors can edit resources they have access to, and are included in the Organization's billing. Learn more about managing new editors in your billing →

  Manage members

  Organization Admins can manage members and guests in the Organization's Admin Settings.

  1. Open Figma in the file browser.
  2. Select Admin Settings in the sidebar.
  3. Select Members at the top of the screen.

  

  From the Members tab, Organization Admins can:

  1. View a list of all members, admins, and guests in the Organization. Every member will have an icon, name, and email address.
  2. Badges will show next to members who are Admins, Guests, or Pending.
  3. Filter members by Role, Account type, or date of Last edit.
  4. Use the checkbox to find Editors that are New since last invoice.
  5. Sort results by Last edit, Last active, date Upgraded, Role, and SCIM member data (optional).
     • Last edit: The last date and time the user took an edit action on a Figma file in the Organization space. This includes files in a user's Drafts.
     • Last active: The last time they performed an action in Figma. For example: moving or renaming a file, publishing a library, etc. This is not their last login date.
  6. Use the Request CSV button to Figma will send a CSV file to the Admin's email, which lists all members in the Organization. This includes more member data including job title, date added, and teams.
     If you have configured SCIM, Figma will also include SCIM member data in the export. This includes cost center, division, department, or employee member.
  7. Use the Search field to find specific members and guests.
  8. Click the information icon to open the Recent Activity modal. This allows you to see the last five events in the member's history. For new Editors, this will show the date and reason for upgrade.
  9. Click to access more actions for each member:
     • View user activity
     • Copy email
     • Grant user admin access
     • Remove user

  Bulk actions

  Use the checkboxes next to each member to select members and apply actions in bulk. You can perform any of the following actions in bulk:

  • Change role to upgrade or downgrade members or guest in bulks
  • Copy emails to your clipboard
  • Grant admin access to selected members and guests
  • Remove users from the Organization

  Invite members

  There are a few ways to add members and guests to your Organization.

  Note: There is no way to make someone with an external email address a member. This includes external contractors or people using their personal email address.

  Learn more about roles and account types in an Organization →

  Invite them to a resource

  Any member can invite someone to a resource. Viewers can only invite Viewers, while Editors can invite Viewers or Editors.

  • Invite a Viewer or Editor to a team
  • Invite someone to a project
  • Invite a collaborator to a file

  Tip! If domain capture is off, you can invite users who already have Figma accounts. They can use the switcher to move between teams inside and outside the Organization.

  Invite them to the Organization

  You can only add members to the Organization itself, if domain capture is off. If domain capture is off, Organization Admins can add members directly to the Organization.

  Note: Figma will give everyone you invite via this process a provisional Viewer role. You can update their access to Viewer Restricted or Editor once Figma shows them in the Members tab.

  1. Click on the Organization name in the file browser.
  2. Go to the Settings tab to open the Admin Settings.
  3. Select the Members tab.
  4. Click the Invite member button.
  5. Enter the member's company email address and click Send Invite.
  6. Figma will send an email to the member's email address. They can click the link in the email to join the Organization.

  Note: You won't see the option to invite a member in your Admin Settings if domain capture is on. You will need to invite the member to a resource in the Organization, like a team or file.

  If your Organization uses SAML SSO, you can also add them to your identity provider to add them to your Organization in Figma.

  Add them via SAML SOO

  If you have configured SAML SSO in your Organization, you can add members to your Organization via your identity provider.

  Follow the links to third-party documentation below for detailed instructions on how to add members to your identity provider:

  • Azure Active Directory
  • OneLogin
  • Okta
  • Google

  Downgrade members

  If you do not want someone to be included in your Organization's billing you can downgrade their role to Viewer Restricted.

  This will restrict their access and actions within the Organization. Learn more about what viewer restricted can and can't do →

  1. Use the search field to find the member or guest.
  2. Click Editor and select Viewer - Restricted.
  3. Figma will restrict their access in the Organization to can view access. This includes any files, projects, or libraries in the Organization.

  Next time the member tries to share or edit a file, they will see an "Access Restricted" message.

  Note: Restricted member can request an upgrade to Editor again. This will send a request to every Admin in the Organization, who can approve or reject the request.

  Upgrade member roles

  Upgrade a member to an Editor to allow them to edit resources in the Organization. Figma will include them as an Editor seat in your next billing true-up.

  Upgrading a member's role to Editor won't affect their permissions on any files, projects, or teams. You can still control a member's access to each team individually.

  1. Use the search field to find the member or guest.
  2. Click Viewer and and select Editor.
  3. Figma will update their role in the Organization to Editor.

  Note: If a member upgrades after you have finalized your current true-up, Figma will include them in your next true-up. Learn more about billing in an Organization →

  Grant members admin access

  Grant a member admin access to upgrade them to an Organization Admin.

  1. Click the next to the member.
  2. Select Grant Admin Access from the options

  Learn more about what admins can and can't do →

  Remove members

  Remove members to immediately revoke their access from the Organization. This prevents them from accessing any teams, files, projects, or libraries in the Organization.

  There are a few steps to take when removing a member or guest from an Organization.

  Transfer teams, files and projects

  We recommend you transfer ownership of a member's teams, files and projects, before you remove them. This allows you to select the new owner of those resources.

  If you don't, Figma will transfer ownership to a team Admin or an Editor on a file or project.

  • Change the owner of a team
  • Transfer ownership of a file
  • Transfer ownership of a project

  Note: If there are no other Admins or Editors on those teams, files, or projects, those resources won't have an owner. Organization Admins can claim ownership of a team, once they have ownership of the team they can claim and manage any projects.

  Remove members from Figma

  Remove the member from the Members tab in the Admin Settings.

  1. Use the search field to find the member or guest.
  2. Click and select Remove.
  3. Check the box next to I understand that this action isn't reversible and click Remove member.

  Remove members via SAML SSO or Google SSO

  If your Organization members are configured via SAML SSO, you will also need to remove the user from your identity provider.

  This isn't something that we can help you with directly, but we've rounded up some documentation from supported providers below.

  • Add or Delete Users in Azure Active Directory
  • Suspending or Deleting Users in OneLogin
  • Activate and Deactivate Users in Okta

  To remove someone from your GSuite organization, check out Google's Delete a user from your organization article .

  View and manage shared projects

  Anything within the Organization space is the Organization's intellectual property, this includes member Drafts.

  When you remove a member from an Organization, Figma moves any files from the member's Drafts to the Shared Projects folder. This locks those files and projects for any other collaborators with access to them

  Admins will need to assign new owners to those resources before collaborators can continue to edit them.

  1. Open Figma in the file browser and select Shared Projects in the sidebar.
  2. Find the member's drafts you want to manage. It will look something like Name's (email@address.com) Deleted Drafts
  3. You'll need to move the folder to a Team before you can access the files within it. Click on the folder name and select Add to favorites from the options.
  4. Figma will add the project to the sidebar. Click and hold on the folder in the file browser and drag it to a new team.

  Learn more about managing projects →

• Monitor member and guest activity

  Before you start

  Who can use this feature

  Users on Figma Organization Plan

  Organization Admins can view member and guest activity.

  Activity logs provide a record of how members and guests in your Organization are using and interacting with files and shared resources.

  • View who is accessing, copying and sharing files.
  • Track changes made to teams.
  • Track changes made to team, project and file permissions.
  • View actions taken by specific members.
  • Monitor changes made by Organization Admins.
  • Identify and prevent misuse of Organization resources.

  View activity logs

  Admins are able to access activity logs from the Organization's Admin Settings.

  1. Open Figma in the file browser
  2. Click Admin Settings under the Organization's name in the sidebar.
  3. Select Activity at the top of the page.
  4. Use the filters to view specific activity:
     
     1. Member: Enter an Organization member’s email address to view their activity.
     2. Date: Enter a start and end date to see results for a specific date range.
     3. Events: use the dropdown provided to select a specific type of event. Learn more about what Figma tracks.
     4. Team: Select a team to view activity within that specific team.

  

  Export activity logs

  If you want to keep a record of your activity logs, you can export them to CSV. There are a few dates in the CSV file. Here's how you can interpret those:

  • Last active: The date and time the user was last active in Figma. This is not specific to edit actions and includes activity in the File Browser.
  • Last edit: The date and time the user last took an edit action on a Figma file in the Organization space. This includes files in a user's Drafts.
  • Last seen: The date and time the user last visited a Figma link.

  At the moment, it's only possible to filter by date for an export. If you have applied any other filters, these won't be taken into account for the export.

  1. Enter a start and end date to see results for a specific date range.
  2. Click Request CSV at the top of the page: 
  3. Figma will download a copy of your the activity log for that date range.

  View member activity

  You can also view the activity log for a specific member of the Organization. View a member's log from their record in the Members tab.

  1. Open Admin Settings > Members in Figma.
  2. Click and select View Activity Logs.
  3. Figma will open the Activity page with the member’s address entered.
  4. Use the Date, Event Type or Team fields and click Filter to filter the results further.
  5. Click the Export button to save a copy of the log as a CSV spreadsheet.

  Activity log events

  Figma will record the following information, for every event that is added to the Activity Log. Figma records and logs events for a maximum of 365 days.

  • Date and time the event occurred (in UTC)
  • IP address of the related user
  • User's actor Id e.g. "John Appleseed" or ”Figma Support”

  Tracked events

  • A new file is created
  • A file is viewed
  • If you view a publicly accessible file
  • A user deletes an existing file
  • A file is moved between teams or projects
  • A user views a Prototype
  • A user exports content from a file
  • A user duplicates a file
  • A user's file permissions are changed
  • A user's project permissions are changed
  • Someone makes a file publicly accessible (link sharing)
  • A user joins a team
  • A user leaves a team
  • A new team is created
  • A team is deleted
  • Any Admin or member logs in to or signs out of their Figma account.

  Note: Figma doesn't record log in activities for guests of the Organization. Figma also doesn't record when a member closes a browser window or exits Figma without logging out.

  Figma also records the following Organization Admin events:

  • An Organization Admin changes the Organization's membership settings, including changing the name, icon or any domains associated with the Organization.
  • An Organization Admin changes the Organization's log in and authentication settings. For example: when you enable or enforce log in via SAML SSO.
  • An Organization Admin updates a folder's sharing permissions.
  • An Organization Admin removes a member from the Organization.
• Manage fonts in an Organization

  Before you start

  Who can use this feature

  Supported on Figma Organization plan

  Only Organization Admin can upload fonts to the Organization.

  Only Team Admins can upload fonts to a team.

  Figma supports .TTF and .OTF fonts. Webfonts are not supported.

  Figma Organizations can upload and share custom fonts in the Organization. Share fonts in a specific team, or across the entire Organization.

  • Organization Admins can upload fonts to the entire Organization.
  • Team Admins can upload fonts to a specific team.
  • No need to share, install or update fonts for individual users.
  • Chromebook and Linux users can access custom fonts.

  You can only upload fonts in .TTF and .OTF format. It's not possible to upload or install web fonts. Access any fonts on your computer via the Figma Desktop app or Figma Font Helper.

  Warning: Admins should only upload fonts they own or have a license to use in Figma. Find out more in the Content and Content rights section of Figma’s Terms of Service

  Upload a font to the Organization

  Who can upload fonts to an Organization?

  Only Organization Admin can upload fonts to the Organization.

  Any Fonts you upload to the Organization will be available to everyone. Members of any team in the Organization can access and use these fonts.

  Fonts can only be uploaded to the Organization by an Organization Admin.

  1. Open Figma in the file browser.
  2. Select Admin Settings to open the Organization's settings.
  3. Select Resource and then Shared fonts:
  4. Click the Upload Fonts button:
  5. Select the font file from your computer. You can select as many font files as you want. Click Open to select the fonts.
  6. Confirm you have the necessary rights and licenses to use the font(s). Click Upload to start the upload process. The font will now be available in the font picker for files in the Organization.

  Note: Figma will let you know if you already have fonts uploaded with that font family name. Click Skip to leave the font out of the upload, or Replace to update the existing font.

  Upload a font to a team

  Who can upload a font to a team?

  Only Team Admins can upload fonts to a team.

  1. Open the file browser and select the team in the sidebar.
  2. Click on the Settings tab.
  3. Click the Manage Shared Fonts link.
  4. Figma will show you a list of all the fonts available in that team, including the Font Family, Style, Version and a Sample of the font.
  5. Click the in the top-right corner to add a font.
  6. Select the font file from your computer and then Open to select. You can select as many font files as you want.
  7. Check the box to confirm you have the necessary rights and licenses to use the font(s).
  8. Click Upload to start the upload process. The font will now be available in the font picker in any files in that team.
• Request upgrades in an organization

  Before you start

  Who can use this feature

  Anyone on the Figma Organization plan

  Only Organization Admins can change a member's role in the Organization.

  Everyone who interacts with an organization will also have an account type and a role. Only Organization Admins can manage these permissions.

  In this article, we are focusing on upgrading roles in an organization. Learn more about permissions in an organization →

  Roles in a Figma Organization

  A person's role determines:

  • If they can get edit access to teams, projects, or files
  • If they're included in the Organization's billing

  There are three roles:

  • Viewer is a provisional role that removes barriers to collaboration. Viewers can view and comment on resources in the organization. Viewers can also upgrade themselves when they perform any of the upgrade actions.
  • Viewer Restricted is a role that can only perform limited actions within an Organization. They can't upgrade themselves, so they will need an Organization Admin to upgrade their access.
  • Editor is a role for members with can edit access to at least one team, project or file. They can't edit all resources in the organization, just the ones they have edit access to. Figma only includes Editors in the organization's billing.

  There are a few ways members and guests can be assigned roles:

  • If you upgrade to Figma Organization from a Professional team, anyone with an existing Editor role on any teams or files will be made an Editor in the organization.
  • When you add people to your organization, via domain capture or manual invitation, Figma will give them a provisional Viewer role. Organization Admins can update a member's role after adding them to the organization.
  • If you use SAML SSO with Figma, you can provision user roles and cost centers using SCIM. Learn more about SAML SSO and SCIM →

  Note: You can have any combination of account type and role in an organization. That includes Guests who are Editors, or Organization Admins with Viewer Restricted access.

  Upgrade member or guest roles

  Organization Admins can upgrade a member's role to Editor, or downgrade them to Viewer Restricted in the organization's Admin Settings. Learn more about managing members as an Organization Admin →

  Tip! Figma allows Organization Admins to view and manage new Editors via quarterly true-ups. Admins can restrict a member's access to remove them from the Organization's billing. Learn how to manage billing in an organization →

  Upgrade from Viewer

  Viewer is a provisional role, which mean Figma doesn't place any restrictions on upgrading. Anyone with a Viewer role can upgrade to an Editor role by performing any of the following actions:

  • Share a file from their Drafts with another member of the Organization. This needs to be from their Drafts in the Organization space.
  • Click the Edit file button when they open an edit link for a file.
  • Create a new team or new project in the organization space.
  • Request to join a closed team as an Editor. A team Admin will need to accept their request.
  • Join a team that doesn't have any existing Editors.

  Other Editors in a team can also upgrade Viewers by inviting them to teams or files as Editors. This also applies when updating a collaborator's permissions from Can view to Can edit.

  Upgrade from Viewer Restricted

  Note: Organization Admins are the only ones who can upgrade anyone with a Viewer Restricted role to an Editor.

  Figma will give anyone with a Viewer Restricted role the opportunity to request an upgrade, if they attempt the following actions:

  • Share a file from their Drafts with another member of the organization. This needs to be from their Drafts in the Organization space.
  • Click the Edit file button when they open an edit link for a file.
  • Create a new team or new project in the organization space.
  • Request to join a closed team as an Editor. A team Admin will need to accept their request.
  • Join a team that doesn't have any existing Editors.

  An Organization Admin will need to approve their request before they can gain edit access.

  Request an upgrade

  If you have a Viewer Restricted role, you can request to upgrade to an Editor role. You can submit an upgrade request via your account settings, or from a restricted access message.

  View your role and account type

  View your role and account type in your account Settings.

  Note: Upgrading your organization permissions won't give you edit access to every team or resource in the organization, just the resources you currently have or will have can edit access to.

  1. Open Figma in the file browser.
  2. Click on your name in your global settings to open your account.
  3. Select the Settings tab and scroll down to the Organizations section.
  4. View the name of the organization, your role, and your account type.
  5. Click the Request Upgrade link next to your role.

  

  Request upgrade

  From the Request upgrade modal:

  1. Use the checkboxes to choose which admin(s) you'd like to send your requests to.
  2. Add a message to explain why you are requesting the upgrade.
  3. Click the Request upgrade button.
  4. Figma will send an email to the admin(s) you selected.
  5. Figma will notify you of the admin's response via in-app notification. If an admin accepts your request, you'll be upgraded to an Editor. If they deny your request, your role won't change.

  Contact Organization Admins If you don't agree with an Admin's decision, we recommend reaching out to your manager or an Organization Admin.

  Figma will include the email address of the Admin who declined your request in the notification. You can use this to reach out to them directly via email.

  You can also find other Admins in your organization from your organization page in the file browser. Figma will list Admins on the right side of the page.

• Claim ownership of a project

  Before you start

  Who can use this feature

  Users on the Figma Organization Plan

  Only a Team Admin or the Team Owner can claim ownership of a project.

  If there is no longer an owner of a project, the Team Owner or a Team Admin can join the project as the owner.

  This applies to:

  • Projects shared with the entire Team without an Owner
  • Private projects without an Owner
  • View-only projects without an Owner

  Claim ownership of a Project

  Note: If the Team also has no Owner, an Organization Admin can claim ownership of the Team. This allows them to manage aspects of the Team, including the ownership of abandoned Projects.  

  1. Click on the team name in the file browser.
  2. Select the project from the grid or list.
  3. Click the Join as Owner button.

  Once you have joined the project, you can:

  • Move the Project to another Team
  • Transfer ownership of the Project
  • Delete Project